Gerber Collision & Glass - Little Falls
In operation 85 years.
Gerber Collision & Glass - Little Falls offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for all the updates!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good work good customer service
Repair Quality - 5.0/5.0 -
Satisfied. Very friendly.
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did everything that they said they would and kept me up-to-date as the repairs were happening.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
I had to return to the shop twice following the repair for adjustments. I also had to remove part of the door assembly to tighten the driver's side mirror which was not even thumb tight.
Customer Service - 2.0/5.0 -
I had made my appointment for the repair more than 3 weeks in advance. Yet parts were not ordered until after my truck was already there. I was told it would take a week initially and then it went to 15 days and then 17 days. I finally got it back on day 25. There was also some fumbling of paperwork between the insurance company and Gerber that played into the delays. Expectations were not clear and answers hard to come by.
My Experience - 5.0/5.0 -
They were very friendly, helped explain why I needed certain things done. They did an awesome job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did an incredible job! Thank you for taking care of me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
New parts and paint look great. Easy to work with and customer service was top notch. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I really liked the communication, billing to my insurance and the repair was done well. I must say not offering a ride was a huge bummer and would gladly have paid your company. The excuse of a liabilty is silly because Insurace covers your work vehicles. That said, I would definitely recommend your company to others. Thanks, Blair
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Anthony no longer works with Productive Alternatives please refer to Chris the one that called you. Emailed you and dropped off and picked up the van. And met you. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new!
Customer Service - 5.0/5.0 -
Genuine concern for my complete satisfaction. Samantha is very kind.