Gerber Collision & Glass - Little Rock/Seven Acres
In operation 85 years.
Gerber Collision & Glass - Little Rock/Seven Acres Dr. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Tuyet & her team are the best! They were super helpful & professional from beginning to end.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
my rearview mirror is broken
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The estimate was incomplete so there were things omitted which increased the cost of the repair by 20%. Secondly, the gap between the repaired portion and the body is significant. I was under the impression that it be pulled outso it wouldn’t be so noticeable.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Initial estimate, incomplete and repair work, not satisfactory
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I couldn’t be happier with the service and professionalism I received from this company. I just want to thank everyone there especially Scott for all the help. I could not be more pleased with both the quality of work but also the way I was treated. Thank you all again so much thank you Scott ! You are the best !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wow best service and quality of work. Highly recommend. I want to thank Scott for all the help and the top notch service I’m so thankful for how everything worked out
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We were told that my car would be done in 1 weeek. It took them 3 weeks. Nobody did a final inspection. We did and their work was horrible. The technician broke my fender, and they didn't fix it. I will not come back or recommend this place to anyone.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Smooth, easy, comfortable and reliable team from scheduling of the appointment to rental car arrangements. Overall grear experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great first impression! They completed the job ahead of schedule and allowed me to leave rental for later pickup. Overall a great experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and courteous staff. Will definitely recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very courteous and prompt.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to the team at Gerber Collision for being professional, kindness which made it such a Wonderful experience. I will spread the good word out to everyone I know. Again THANK YOU so very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I’ll start with the pros - the paint does look good, and the staff was supportive and friendly. I think we were treated fairly and one of the reasons we chose Gerber over Landers is because the staff at Gerber was very friendly and helpful in comparison. There are some dirt nibs in the paint job but I would expect this from any body shop. What we were not satisfied with is that the work felt a little rushed, but I understand that the crew may have prioritized getting our car back to us as quickly as possible, but I would have preferred it take longer and everything be buttoned up. One of the door trim pieces was not fully attached and I had to remove and reinstall once I got the car home. There is a pretty good scratch on the roof of the car where it looks like someone used a pry tool. I noticed a couple small dents in the door that were not there prior to the work, but they are very minor. The last and probably biggest issue for us was that the inside of the car had a layer of dust over everything. I am assuming this was dust from someone sanding in the general area, but it was unexpected and we will probably have to have the car detailed to get it all cleaned out. To be fair, this is the first time we have had to get paint work for a vehicle and on a basically brand new car at that. I know it is a complicated process and I expected that the paint would not look as good as it does. Gerber did a good job on the paint, and I would bring them a vehicle for paint work again in the future, but I would request that the inside be inspected and cleaned prior to pickup.
Likely to Recommend - 2.5/5.0 -
As mentioned, the paint job looks very good, but it would be difficult to recommend because of the other issues. I will likely try another shop if I need body and/or paint repair in the future.
Repair Quality - 2.5/5.0 -
The paint job is well done, but the car was left with a layer of dust in the interior which will require detailing. There are also some scratches on the outside and inside of the vehicle that were not there prior to drop off.
Customer Service - 3.5/5.0 -
The staff was friendly and easy to work with, but the inside of the car was not cleaned after the work was performed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and quick service.
My Experience - 5.0/5.0 -
I really appreciate the fact when I picked my vehicle up, it was cleaner than when I dropped it off wheels included. Thx a lot
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the text messages and emails with updates on the status of the repairs. Your staff was very professional and courteous. Thank you for your service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated the text messages and emails with updates!