Gerber Collision & Glass - Louisville/Bardstown Rd

My Experience - 5.0/5.0 -

Wonderful service! Had our van ready very quickly. Provided clear explanations of work to be performed. Kept us updated on the progress. Greatly appreciated!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Exceptional service and follow up. Highly recommend.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Service was faster and excellent. They communicated all times how was the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent service and fast

My Experience - 5.0/5.0 -

They finished my vehicle a week ahead of schedule. So happy to have my baby back.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yes definitely.

Repair Quality - 5.0/5.0 -

I had a wonderful experience with Gerber Collision and Glass. The job was well done and the paint was excellent. I hs a metallic finish on my car and they did an amazing job matching the color. Would definitely recommend them to any of my friends and coworkers.I was also fortunate that they were able to finish earlier than expected. Thank you to all at Gerber Collision for a job well done.

Customer Service - 5.0/5.0 -

I didnt need to use them

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great service and friendly atmosphere at the location. Recommend highly. Joan

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

They were excellent and extremely professional and personable. My car was fixed so fast. They were great at communication. Would definitely go back!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Efficient, personable service and quality work

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Informative with efficientcy

Customer Service - 5.0/5.0 -

Polite

My Experience - 5.0/5.0 -

The staff was wonderful and I was kept informed of the status of the repairs on my vehicle. I also feel that the turnaround time was quick. They also helped me with the rental vehicle and returning the rental . I will highly recommend Gerber to anyone that needs anybody work or glass work on their car. Thank you very much for everything .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would highly recommend Gerber to anyone.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very pleased as always! Seamless. Everyone was also very friendly. I was so confident that I didn’t even check to see what the repair looked like until I got home. Thank you!

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

I realized after I brought my car home that Honda insignia on the front that they claimed to have replaced had not been. When I contacted them, they told me to bring it in and then they replaced it. It made me wonder how many other things might not have actually been replaced or repaired.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

While they were sent the wrong part, the communication from Gerber was great, and they managed to take care of everything and only a couple extra days. Every time we called, everyone was very helpful and they made a painful situation as smooth as it could be.

Customer Service - 5.0/5.0 -

We had to make a few phone calls for clarification, but they always took their time to answer any questions we had and make sure we were satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All is good but I can’t find my keys

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The repair work was beautifully done! The car looks like new again, and the staff person, Nick, answered any questions we had and was friendly and reassuring.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0 -

The work looks great. The office staff is friendly.

Customer Service - 4.0/5.0 -

I was told I would get an email the day I dropped it off. I never received contact except the car was ready.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would like to add that Gerber did such an amazing job! They were quick, kept me updated and very professional to work with.

Customer Service - 5.0/5.0

Returned Clean