Gerber Collision & Glass - Louisville/Rockford Pla
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Louisville/Rockford Plaza offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Attention to detail
Customer Service - 5.0/5.0 -
Notified throughout entire process
Returned Clean
My Experience - 5.0/5.0 -
Best place in the city hands down
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best shop in town
Customer Service - 5.0/5.0 -
Everyone was so nice
Returned Clean
My Experience - 5.0/5.0 -
Best service experience, top notch experts, You cannot find anywhere else, kind and experience technician and friendly service.
Likely to Recommend - 5.0/5.0 -
I tell everyone!!!
Repair Quality - 5.0/5.0 -
Job well done by professionals!!!
Customer Service - 5.0/5.0 -
Highest quality work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Love the way it looks.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff at Gerber made the process very easy. Everything was explained to me in detail, and I was kept updated on the status of my repairs. My repairs were actually done sooner than anticipated, and when I received my vehicle, it looked perfect! I am very happy with Gerber Collision and Glass.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the moment I walked in, I was greeted with a warm smile by the friendly receptionist. The technician was knowledgeable and thorough, explaining every step of the process in detail. What really impressed me was the attention to detail.
My Experience - 5.0/5.0 -
Good communication. Great representative. Knowledgeable. Great work & faster than expected.
Likely to Recommend - 5.0/5.0 -
Great experience
Repair Quality - 5.0/5.0 -
It was fast & SUPER QUALITY. Looks like brand new. When we picked it up, it was super clean.
Customer Service - 5.0/5.0 -
Everyone was top notch, friendly. I got regular updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My repair was done in a very professional manner. I was kept apprised of the progress on a regular basis. The job was done almost a week earlier than projected. This was the best body shop experience that I have ever had. Thanks to all involved, especially John and Candace.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John and I believe the receptionist was named Candice, were wonderful and on point. My car looked brand new. I am satisfied and very grateful. John was a real friendly person and they had my car for a week and a few days. They thought it might take a month but I got it back sooner. Thanks for everything!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this company to anyone that will listen. They were very professional and I am grateful.
Repair Quality - 5.0/5.0 -
I was very satisfied with the services and would recommend them to anyone. John was very professional and Candice was good too. They all were nice and I got my car in about a week and a few days.
Customer Service - 5.0/5.0 -
Customer service was good.
My Experience - 5.0/5.0 -
Great communication, updates and feedback. They took great care of my car and serviced everything I needed in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there was very nice, helpful, and professional. My car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there was very nice, helpful and professional. They went above and beyond to help me and I am pleased with the outcome.
Customer Service - 5.0/5.0 -
Everyone I interacted with was very friendly and helpful.
My Experience - 0.0/5.0 -
Overall good experience... Car looks better than before I dropped it off but not as good as was talked about during estimate.
Likely to Recommend - 4.0/5.0
Repair Quality - 2.0/5.0 -
I still may need to come back to have my rear seat checked out. It is not secured
Customer Service - 3.5/5.0 -
Fairly good communication... Even though I wasn't able to pick up my car for 2 days after I rescheduled a notification it was completed
My Experience - 5.0/5.0 -
I like the service and how fast they are Thanks guys and keep it up
Likely to Recommend - 5.0/5.0 -
i am repeat customer
Repair Quality - 5.0/5.0 -
went well
Customer Service - 5.0/5.0 -
got right on it
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Josh was great as well as the whole team. Fixed my problem completely. A truly competent and honest company. Would highly recommend them. Thanks for your help!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! Went above and beyond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and customer service!!
Customer Service - 5.0/5.0 -
Excellent work and customer service
Returned Clean
My Experience - 5.0/5.0 -
So far all is good I just picked it up