Gerber Collision & Glass - Macclenny

4.9 (1,459reviews)

97%

(904) 259-3001

180 S Lowder St, Macclenny, FL 32063

97%

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180 S Lowder St
Macclenny, FL 32063

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About Gerber Collision & Glass - Macclenny

See Photos

180 S Lowder St
Macclenny, FL 32063

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Macclenny offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (1,459)

Sort By:
Newest
Rating

1,270 Customers Rated

5 Stars

73.3% Complete

(1069)
4 Stars

8.6% Complete

(126)
3 Stars

1.6% Complete

(23)
2 Stars

1.3% Complete

(19)
1 Star

0.4% Complete

(6)
< 1 Star

1.9% Complete

(27)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with many noting that repairs make vehicles look brand new and exceed expectations. Communication stands out as a major strength, with customers appreciating regular text updates every Tuesday and Thursday throughout the repair process. The staff receives high marks for being professional, friendly, and knowledgeable, with office personnel being particularly helpful in answering questions and keeping customers informed. Timeliness is generally excellent, with many repairs completed ahead of schedule and customers appreciating the efficiency. Additional touches like vehicle cleaning and detailing are frequently mentioned as pleasant surprises. While there are occasional mentions of delays due to parts issues or communication gaps, the overwhelming majority of feedback reflects high satisfaction with the quality of work, professionalism, and customer-focused approach.

Select to learn more

Service Quality
Timeliness

"Great work, great customer service"

"Outstanding customer service from the office Ladies at Gerber Collision & Glass in Macclenny, FL. The ..." Read more

"Absolutely impeccable ! Everyone there deserves a raise! Pleasantly surprised with all!"

"Vehicle looks great! Also it was washed and looked really good!"

"Fast and efficient service with frequent updates. Excellent work."

"Best experience hands down. I had my truck within two weeks of dropping off! Work communication was exceptional"

"Was finished in three days"

"Done two days early. Thank you 🙏"

"Great work. Quick."

"Picked up a day early. Outstanding."

Service Quality
Timeliness

Service Quality
Timeliness

"Great work, great customer service"

"Outstanding customer service from the office Ladies at Gerber Collision & Glass in Macclenny, FL. The ..." Read more

"Absolutely impeccable ! Everyone there deserves a raise! Pleasantly surprised with all!"

"Vehicle looks great! Also it was washed and looked really good!"

"Fast and efficient service with frequent updates. Excellent work."

"Best experience hands down. I had my truck within two weeks of dropping off! Work communication was exceptional"

"Was finished in three days"

"Done two days early. Thank you 🙏"

"Great work. Quick."

"Picked up a day early. Outstanding."

Sheila (Ford owner) reviewed 7/29/26

This was our second experience with Gerber and I was satisfied both times.

Karen (Buick owner) reviewed 7/27/26

Gerber Collision in Baker County FL had always done exceptional work. They employee the most pleasant and enjoyable people to work with. I couldn't be happier with the workmanship and professionalism of Gerber Collision. Thank you for always being there when I need you.

Gerber and staff in Macclenny have always gone above and beyond to meet my repair needs and answering all my crazy questions

Foster (Lexus owner) reviewed 7/16/26

Tyler and the team were great

Ray (Ford owner) reviewed 7/14/26

My car is beautiful and perfect. Very pleased with the time it took. Will definitely recommend.

Rodney (Ford owner) reviewed 7/13/26

Awsome group of people. Great customer service and quick repairs

Edward (Chevrolet owner) reviewed 7/9/26

Just like to say that the service I received was excellent. I would recommend Gerber to everyone.

Liza (Kia owner) reviewed 7/6/26

You were fast and kept me updated every step of the way. You guys did a great job and can’t even tell it was in an accident.

Tina (Mazda owner) reviewed 7/2/26

Judy (Mazda owner) reviewed 7/2/26

Very professional and courteous. Would recommend to my friends.

Jessica (Dodge owner) reviewed 7/2/26

The ladies in the front office were very kind and communicative! They did a wonderful job restoring my car to brand new after a minor accident. Fingers crossed that we won’t have to go back, but if we do we will always go there!

Jamie (Infiniti owner) reviewed 6/29/26

Gerber was absolutely amazing even though it took longer than expected. They kept us updated and when we got the car back, I couldn’t have asked for a better experience visually personally and all that that entails. We have had several of our vehicles at Gerber and they have always done an amazing job.

Darlene (Chrysler owner) reviewed 6/29/26

We are very pleased with everything about your company. Our repair on the door was just absolutely impeccable. Everyone that we dealt with from your company was just awesome. Very kind. We also liked the updates that we would get through text messaging. Kudos to your entire team.

Absolutely

Very happy

Absolutely impeccable ! Everyone there deserves a raise! Pleasantly surprised with all!

Frank (Honda owner) reviewed 6/26/26

I was totally satisfied with my repair. The team was professional and courteous. The text updates were very helpful and informative. The wash and vacuum was unexpected. Thank you.

Phalyn (GMC owner) reviewed 6/26/26

Clear communication and fast turn around time. Thank you Gerber

Everyone i dealt with was great

Mike (Toyota owner) reviewed 6/24/26

Great customer service.

Pam (Chevrolet owner) reviewed 6/22/26

Caleb (Chevrolet owner) reviewed 6/15/26

Folie (Chevrolet owner) reviewed 6/15/26

Calvin (Mercedes-Benz owner) reviewed 6/13/26

Lillian (Toyota owner) reviewed 6/12/26

Top of reviews

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Gerber Collision & Glass - Macclenny

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Macclenny

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,459)

1,270 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0