Gerber Collision & Glass - Macclenny

4.9 (1,487reviews)
98%
180 S Lowder St,  Macclenny,  FL  32063

In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Macclenny offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,487)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for proactive communication, including regular text message updates throughout the repair process. Timeliness was frequently highlighted, with several customers noting repairs were completed ahead of schedule. The friendly, professional, and courteous staff were repeatedly commended for their helpfulness and responsiveness. A few customers noted isolated concerns such as delays due to parts ordering, occasional communication gaps, and minor post-repair issues, though these were generally resolved promptly and professionally per customer accounts.
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"... at Gerber Collision & Glass in Macclenny, FL. The repairs, attention to detail, and exceding customer satisfaction are second to none. We highly recommend this location ..." Read more
"Repair was perfect and detailing of the vehicle was superb."
"Yall did a beautiful job. My new front bumper looks excellent"
"Excellent work"
"Lacking precision on detail"
"Best experience hands down. I had my truck within two weeks of dropping off! Work communication was exceptional"
"Great group of people, professional, and got my truck back when they told me it would be ready, highly recommend them."
"Completed repairs in a shorter time span that I thought would happen."
"Repair took so long"
"Great work. Quick."
"... Gerber was incredibly helpful and very communicative! They texted several times to let us know where in the process the truck repair was... without us even asking them! ..." Read more
"The staff is very friendly and professional. Kept me Informed on the progress via text! I am very satisfied with the work done and highly recommend!"
"... with from your company was just awesome. Very kind. We also liked the updates that we would get through text messaging. Kudos to your entire team." Read more
"Started out with good communication then it dropped off"
"Very impressed. They contacted almost daily."

My Experience

Likely to Recommend

They do great work.

Repair Quality

The staff was most helpful and the new paint looks great.

Customer Service

Everything went smoothly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very satisfied with the service and treatment I was given at Gerber Collision & Glass

Customer Service

I was very pleased with the service and treatment I received from Gerber Collision & Glass.

Returned Clean

My Experience

Under promised...over delivered. Got it back one week earlier than expected.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

My only concern was the time it took to complete. Everything looks great on the car and the staff were extremely professional and always got back to me if I called. I do think the delay was based on waiting on parts which of course is out of their control.

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Team really tried to de-stink our car, we appreciate their effort, cooperation and friendly staff…we would use this company again!!!

Likely to Recommend

Repair Quality

The staff worked diligently to remove odor from car, I appreciate all their effort.

Customer Service

Same

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This place was recommended by Gerald Head before the insurance company

Repair Quality

I can’t hardly tell that you have made the car look like there was no accident except for the head light so I’m gonna get that done ASAP

Customer Service

Returned Clean

My Experience

Completed repairs in a shorter time span that I thought would happen.

My Experience

You made it an easy process for us to get the car in and get it started to helping us go to the right rental car place to also contacting the insurance company. The car looks amazing.

Likely to Recommend

Repair Quality

Very friendly, kept us posted on all updates, help us with our rental car.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Very friendly staff! My truck was completed in a good time period. The work was flawless, perfect in every way. Thanks Gerber

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am very satisfied with everything

Customer Service

My Experience

Great experience! The best turnout possible!! And got it done so quick!! Tyler, Pam and Mike (I think, last name Christopher) were so nice and helpful!! I’m sure the rest of the crew is great! I am very pleased with their service and work!!

Likely to Recommend

Repair Quality

Customer Service

Tyler, Pam, and Mike were all great and very helpful!!

Returned Clean