Gerber Collision & Glass - Macclenny
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Macclenny offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
i WOULD NEVER USE THIS GERBER IN MACCLENNY AGAIN EVEN THOUGH I HAVE USAA INSURANE I WOULD GO TO ANOTHER REPAIR FACILITY THAT IS WHAT I HAVE DONE WITH MY TRUCK
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Holly kept me updated to how long it would take and when there was a change, Very Pleaded
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0 -
I dropped my car off for a minor repair and it took 2 1/2 weeks to pick up. Very little communication about with Gerber about why the repair was taking so long, one person said bad auto techs, another said faulty sprayer. No offer of rental vehicle but they did compensate me by fixing the front bumper where there was a scratch. I was very appreciative of that.
Returned Clean
Repair Quality - 0.5/5.0 -
I had to take it to another collision center to fix what Gerber coud not seem to get right after 3 attempts.
Customer Service - 0.5/5.0 -
the technician would never come out to talk to me himself even though I asked several times. He just kept sending messages through Holly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Friendly and helpful. Great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and knowledgeable
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've only used yaw but one time and you did what you said you would do and more
Customer Service - 5.0/5.0 -
Stop
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0 -
slow
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service@
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would not hesitate to recommend Gerber to anyone.
Repair Quality - 5.0/5.0 -
I am extremely pleased with the repair quality. My vehicle looks great.
Customer Service - 5.0/5.0 -
I received exceptional customer service from Tyler Thomas. He was very professional and treated me with respect. He explained the process up front, and kept me informed along the way. I felt he went above and beyond in making the repair process go smoothly for me. He cares about his customers.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tyler is awesome