Gerber Collision & Glass - Madisonville (Ky)
In operation 85 years.
Gerber Collision & Glass - Madisonville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
It looks like there’s some damage when the number was placed back on. The drivers side it looks like there is a tear on the bumper close to the fender and the number isn’t placed back on very well either
My Experience - 5.0/5.0 -
They did amazing!! Communicated with me throughout the process and even detailed my car before I picked it up!! Couldn't be happier.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Gerber collision and glass. Everyone was helpful and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0 -
Honestly really disappointed. I specifically mentioned a certain dent at drop off. When I came to pick up my car the first time, after they had it for 3 weeks, the dent hadn’t even been touched. To make matters worse, the window wouldn’t roll all the way down because of an obvious collision with the mirror cable. I had to return the car the following Monday and they had it for another 4.5 days. I just picked it up and realized they didn’t even attempt to detail it after they had it the second time. If I knew I had messed up, I would be doing everything in my power to try to fix it. The only plus side was the communication from Tabitha and the female mechanic. They explained things clearly, kindly, and kept me updated very frequently.
Returned Clean
My Experience - 5.0/5.0 -
The repair looks great and completed ahead of schedule.
My Experience - 5.0/5.0 -
Great work and finished faster than we thought. Very professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and delivered faster than I had planned. Got car back clean and work was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick to contact me, explain the process and assist me. They provided me a ride home after dropping off the vehicle and brought it back to me after the work was completed. Very satisfied with the quality of work and service.
Customer Service - 5.0/5.0 -
Excellent customer service. I was assisted through the entire process. I was driven home after dropping the vehicle off and they brought it back to me after the work was completed.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the emails I got updating me on the progress. My car looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0 -
Everyone was very kind
My Experience - 5.0/5.0 -
Gerber went above and beyond in my repair. Not only is it perfect, but they also had my car looking brand new inside and out at pickup!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, friendly, informative and excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, friendly, and helpful staff. Finished quickly and you can't tell the vehicle was in an accident.
Likely to Recommend - 5.0/5.0 -
Great service and you all took care of everything. Made the process painless.
Repair Quality - 5.0/5.0 -
The entire experience was a 10. The friendly staff and the quality of the work.
Customer Service - 5.0/5.0 -
Friendly and helpful staff. They kept me informed and did a great job of communicating.