Gerber Collision & Glass - Marble Falls
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Marble Falls offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
What a awesome team of people !!! My 2013 ford explorer looks better then when we bought it . My wife and I are extremely happy !!!Feels like we just got a Christmas present in June !!! Thank you !! Michael and Joyce Taylor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good experience all around. Great fast service
My Experience - 5.0/5.0 -
Great job in a short amount of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
My parents and I have used this shop on numerous occasions when it was previously Paceline and did not have issues I encountered during this visit. I can only attribute this to a change in policies put in place by the new owners (Gerber), such as grading a shop on how long it takes to complete these repairs. We will have to find another facility if this policy continues.
Repair Quality - 5.0/5.0 -
While I am satisfied with the work I had to have the passenger front door adjust twice for clearly not being aligned and air noise. I believe a huge factor in this is the shop being graded on how quickly they complete the work. I would rather the repairs be completed right and inspected carefully the first time even if it means having to wait a little longer to get my vehicle then having to take it back to be fine correctly.
Customer Service - 5.0/5.0 -
All personnel I dealt with were both courteous and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brandon has always been very accommodating and helpful. He goes above and beyond to make sure my vehicle is fixed on my schedule and to my high standards. Brandon is always my first choice for all my vehicles and my families.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The parts do not align correctly. When I asked the installer he told me that’s how they fit. I have looked at other Tundras and that is not the case. I spoke with Brandon and he told me he would take care of it. Brandon has always taken care of me and I trust him to make sure it’s corrected.
Customer Service - 5.0/5.0 -
Brandon is always top notch. I will always take my vehicles to him.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
Andrea was very business-like and efficient. Brandon let me down about a repair that was supposed to be done at the same time but not related to the claim. It would have been paid out of my own pocket. To do it now I would not have a rental car. Having the repair connected to the other repair and rental car would have been great. It didn't happen. In the future please use the email address [email protected] and not the gmail address. I'm not sure how you got the gmail address.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I only had to pay 250.00 deductible. Yet all papetwork reflected 500.00. I called to inform, was told no big deal?
Returned Clean
My Experience - 5.0/5.0 -
They did a fantastic job!