Gerber Collision & Glass - Marco Island
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Marco Island Way offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional and personable. Repairs done in timely fashion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and personable.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at Gerber was most courteous. Kim and Jamie were both so kind. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
We dropped off the car on the 27th of March and it wasn't ready until the April 13th, way too long for a small fender bender, it was a inconvenience for use because we ended having to take the truck which cost us way more in gas for our travels
Customer Service - 4.5/5.0 -
It was good, but the customer service lady kept asking us about the rental car and we never had one at all and kept forgetting that we didn't
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job team! You were very helpful and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and friendly and helpful personnel!
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Job is incomplete in my view
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick turn around time on my repair which included a small paint job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jamie was my representative, kept me informed about my car. Kim at the front desk was so very nice an cooperative.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took longer to repair than I was told initially
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
With all the cars parked in front I thought it would be three or four days before you would even get to my car. However it was ready the very next day. Good job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Extra-long time for final repair. Order for a small part was made to distant repair place…. And order should have been checked.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kim was excellent in handling our repair order from day 1. Repairs were done perfectly & they finished sooner than we expected. Very customer focused.
Likely to Recommend - 5.0/5.0 -
Excellent experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kim was excellent.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept in touch providing details every step of the way. Wish they were in NY, because in NY., the repair shops re a mill - very bad customer service, Gerber made my family feel important - and thats GREAT customer service.
Customer Service - 5.0/5.0 -
Same as previous response
Likely to Recommend - 0.5/5.0 -
These people have no integrity. After they received my $500 copay I never heard from them again!!
Repair Quality - 0.5/5.0 -
Gerber Marco Island is dysfunctional and have repeatedly have screwed up this repair and have shown no interest in completing this repair. Can you recommend someone else because I’m getting nowhere with these people.
Customer Service - 0.5/5.0 -
They installed the front bumper crookedly and won’t rectify. They cut a huge hole in the wheel well liner that now is flapping in the breeze and making noise when I drive