Gerber Collision & Glass - Marion (Ar)

4.7 (103reviews)
93%
3688 I-55,  Marion,  AR  72364

In operation 85 years.

Gerber Collision & Glass - Marion (AR) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (103)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Frequent highlights include excellent communication through regular text and call updates, friendly and professional staff, and repairs completed ahead of schedule. Customers appreciated the seamless insurance coordination and stress-free experience. A few customers noted concerns including delays in repair timelines, incomplete fixes, and interior cleanliness, as shared directly in their feedback.
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"... they have returned my car looking brand new. Their attention to detail, professionalism, and quality of work are truly outstanding. I also want to give a special ..." Read more
"Gerber Collision & Glass did an amazing job on my car repair when they were done it literally looked how it did when it came off the ..." Read more
"... amazing work on my truck after a bad accident. They repaired the entire front and driver's side so perfectly you couldn't tell it had been wrecked. Traded it ..." Read more
"... washed my vehicle before I took it to be repaired. The quality of service and honesty has gotten bad to me. I won't be using Gerber again." Read more
"... the process. Have used them before in the past, was very impressed with the workmanship." Read more
"... completely awed because I had never had a body shop to give me updates every day with steps that were being taken to get the car repaired. Also, everyone was courteous, ..." Read more
"... the car lot when I brought it and I loved how they kept me informed about everything that was going on during the repairs and they finished my car 10 days ..." Read more
"... more extensive damage and it didn't take as long. I wasn't provided any status updates on the progress of the repairs. I had to call for updates. I was ..." Read more
"I got daily updates on the progress. They were very informative about the process. Have used them before ..." Read more
"... service. I got my car back within a reasonable time. I love the updates." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great staff good people The manger went out of his way to make things right

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Repair done on time with no problems

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Repair Quality

Repair done properly and on time. No issues

Customer Service

Returned Clean

My Experience

Thank you very much. Car looks great

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Your persision was excellent.

Likely to Recommend

Repair Quality

They did an excellent job on my car.thank you Gerber auto repair.

Customer Service

My Experience

It was the customer services that I received from Sarah at Gerber. She had such a positive attitude that it growed on me. Because the Allstate Rep that was handling my case was not a friendly rep at all and she send me a couple of letters that had disgusted me plus she had smarted at me.

Likely to Recommend

Repair Quality

I was totally because of the great customer service I received from the staff especially Sarah…

Customer Service

I will definitely recommend Gerber to my family and friends

My Experience

You doing pretty good job for me thank you

My Experience

My Experience

Excellent & Fast Work.

My Experience

They did an amazing job on my Toyota Tundra. My truck looks brand new again. I was totally satisfied with their work. If I could, I would like to especially thank the guy that did the initial intake of my vehicle. He walked me through the process and treated me very nice from start to finish.

My Experience

I had a great experience. They took care of my daughter’s car. They were very professional and pleasant to work with. Customer service is top tier. I was informed every step of the way of the progress via phone calls and automated text. My car was done at the time they stated it would be done. Most of all my daughter loved the results. This is her first car and she is a graduating senior. She was ecstatic to see her car looking new. Thanks Team Gerber.

Likely to Recommend

Repair Quality

Customer Service

Great job!!!

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Repair Quality

Great job fixing the car.

Customer Service

Service and people were great

Returned Clean

My Experience

I wasn't expecting it to look like it did before the accident but I was shocked! I give Gerber Collision 5 stars. Extremely satisfied

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Repair Quality

Customer Service

Returned Clean

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My truck was there for 22 Days. Still missing a plastic piece.

Repair Quality

Missing plastic cover under Driver side tail light.

Customer Service

Contacted regularly with updates, keeping me informed. Have not heard back about the mssing plastic cover under Driver side tail light yet.

Likely to Recommend

Repair Quality

Did a pretty good job

Customer Service

Very nice to people

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great experience start to finish!!

Customer Service