Gerber Collision & Glass - Marquette (MI)

4.9 (1,431reviews)
97%
1305 S Front St,  Marquette,  MI  49855

In operation 85 years, 6 years at this location.

Gerber Collision & Glass - Marquette offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Nissan
Ram

Reviews (1,431)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked better than before the damage. The staff receives widespread recognition for being friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular updates via texts, calls, and emails throughout the repair process. Timeliness is generally well-regarded, with several customers noting their vehicles were completed ahead of schedule. Complimentary interior and exterior cleaning frequently delights customers as an unexpected bonus. Some customers noted repairs occasionally took longer than initially quoted, and a few mentioned wanting more proactive updates, reflecting opportunities for improvement as shared directly in their feedback.
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"... to Gerber three times, and I go back for a reason. Work is always perfect, and my vehicle is cleaner than when I brought it in. They never miss, always choose Gerber!" Read more
"... out for me, quick and easy. Otherwise, all great. The quality of the repair is fantastic." Read more
"... interactions, along with superior communication. My car came back in better shape than I left it. I loved that they took the time to clean my floor ..." Read more
"Timely friendly service and impeccable results. The car looks as good as if it were new!"
"... interacted with four different staff members and all were extremely courteous. I highly recommend Gerber Collision of Marquette, MI." Read more
"Great communication from the staff at Gerber. The scheduling was quick, drop-off and pick-up was ..." Read more
"... work right away. Work was completed as expected & communication was good." Read more
"... for repair and planned how to deal with one car but we called on day 5 as we hadn't heard anything and were told paint issues and it would be the following ..." Read more
"I appreciate the detailing and the excellent communication and regular updates about the status of my vehicle."

My Experience

Service was GREAT. Gerber’s customer service is exceptional. My car was returned so clean-thank you!

Likely to Recommend

Great work and exceptional customer service

Repair Quality

Highly satisfied

Customer Service

Exceptional.

My Experience

Great people who make the difference.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very good job and over the top service! Would use and recommend again for sure

Customer Service

Over the top

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very impressed, would not consider any other place

Repair Quality

Extra impressed with your service

Customer Service

very knowledgeable and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for repairing my 10 year. It looks like new! I am so pleased with the workmanship. ❤️

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Repair Quality

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My Experience

You did an excellent job. Very professional and delivered a day before estimated. You worked with me to finish so I could leave town as scheduled. Thank you!

My Experience

My Experience

The truck is excellent. Looks brand new. Love it.

Likely to Recommend

Great job.

Repair Quality

The best

Customer Service

Wonderful people to deal w ith.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish, everything was professionally done. I’m more than satisfied with the work. Thank you very much! Melinda

Likely to Recommend

Repair Quality

10/10

Customer Service

Excellent service and friendly interactions, along with superior communication. My car came back in better shape than I left it. I loved that they took the time to clean my floor mats when I picked up my car!!! Awesome job!!

Returned Clean

My Experience

It was a friendly experience. The people were nice and genuine. The parking lot was clean ang the reception area was clean With the messaging app they used, I got all the communication I needed. I even got an extra phone call on top of a text message. My whole vehicle was cleaned and washed. The bumper repair looked great. I was given an estimated day of completion, then I got an estimated time of completion. My truck was ready in 4 days and it was 4 hours ahead of schedule. Kinda hard to be critical of anything really

Likely to Recommend

Repair Quality

The quality of the repair is fantastic.

Customer Service

The staff were great to communicate with.

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Repair Quality

Customer Service

Returned Clean

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