Gerber Collision & Glass - Marysville (WA)
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Marysville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Correctd the issues, and did a good job. But first tech at gerber should have caught the issues.
Repair Quality - 5.0/5.0 -
o Only issue I had a problem with was there was a scrape, which was on the care I had to show the Gerber technician, so he could have it buffed out of the car. Then I looked again and there appeared to be a scrape on my car, which was not there before. The Gerber technician looked at it and said it was there from before. Needless to say, I was upset about this because the scrap was not there before. Therefore, I called my insurance company and while I was on the phone, the senior technician at Gerber looked at the scrape. Moreover, stated it was not a scrape it was just dirt, and cleaned it off, so all was good after this was done, and I let my insurance company know.
Customer Service - 2.5/5.0 -
Senior technician took care of Scrape issue and made sure all was completed, on my car and did outstanding customer service.
My Experience - 5.0/5.0 -
Beautiful job, great people to work with
Likely to Recommend - 3.5/5.0 -
I have to return.
Repair Quality - 2.0/5.0 -
Fog lights.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do excellent work and we think top notch. We are very happy about the whole situation.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I did not receive phone calls when I was told I would. Talk to several different people when I called. Took a long time to get an appointment.
My Experience - 5.0/5.0 -
Your staff was very friendly and courteous. They answered all my questions and got the job done perfect in a timely manner. Thank you all.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There is a bunch of car wax on the vehicle trim.
Customer Service - 4.0/5.0 -
need more staffing in the front office
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
I could not get a estimate of time for repairs to be completed. I asked twice and was ignored.
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
Car is not finished yet but what I see is very good.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I'm telling everyone i know in the Navy never to come here!!!! I will be a advocate of this.
Repair Quality - 0.5/5.0 -
horrible
Customer Service - 0.5/5.0 -
bryan is the worst, seriously needs to get checked
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They forgot to install some clips
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job as always. You guys got it done much faster than estimated and even cleaned the inside of my car. Thanks!
My Experience - 5.0/5.0 -
Gerber is the best most experienced shop I have ever experianced.