Gerber Collision & Glass - McAlester

4.9 (96reviews)
97%
1328 S George Nigh Expressway,  Mcalester,  OK  74501
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In operation 85 years.

Gerber Collision & Glass - McAlester offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (96)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff described as professional, friendly, and knowledgeable. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than when dropped off. Communication stands out as a major strength, with customers loving the regular text updates throughout the repair process. Timeliness exceeds expectations, with most repairs completed days or even weeks ahead of schedule. The cleanliness and detailing service provided upon pickup is frequently mentioned as an unexpected bonus that demonstrates the shop's commitment to going above and beyond.
AI-Generated from reviews written in the last 12 months
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"I am 100 💯 satisfied with my service and interaction with this company. They were the best experience ..." Read more
"I was very happy with the repair work and how quickly it was completed. Everyone I worked with was friendly, ..." Read more
"Goodness… the car is beautiful, you did a pristine job. Im so grateful. AND YOU WASHED HER. ❤️ Thank you ..." Read more
"... every aspect of my experience with Gerber Collision. Every person I talked with was very professional and knowledgeable in talking to me. Ill be back if ..." Read more
"The car looked absolutely amazing, like I just got it off the lot. The service The provided was so good, ..." Read more
"It was completed a week and a half early!"
"... our vehicle would be repaired by 4-20-26, however, we were able to pick up our vehicle today, 4-16-26, 4 days earlier than expected. Everyone was courteous, ..." Read more
"Thy made sure I got it five days before estimated date which was wonderful!"
"They got it two me 4 days earlier than anticipated"
"Vehicle was ready a day before promised, thats with having to reorder damaged parts"
"... were great. Up front with everything. No surprises. I absolutely love the text updates." Read more
"... friendly, professional and helpful. They listened to us. They kept us updated every day on the progress of our car repair. We recommend them for your car ..." Read more
"I received texts throughout the process, and when requested I was emailed a detailed updated ..." Read more
"They sent regular updates via text"
"They are great at communication and kept me informed every step of the way."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the moment we brought the car in for an estimate until we picked it up, we were treated with the utmost courtesy and respect. We were given daily updates on the progress of the repairs. Extremely professional on the part of everyone at Gerber. The car looks like new.

My Experience

They made the process easy and kept me updated on the progress. Much appreciation for Heather and Casey!!!

My Experience

Very thoughtful and explained process each day via text. Updated if there were any delays. Also, very thoughtful if I couldn’t make it by 5 pm to pick up vehicle my collision expert would wait for me.

My Experience

Heather was amazing at keeping me updated on all the repairs of my vehicle. Everyone was very informative and professional. This is the best experience I have ever had with a repair shop.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Really friendly and nice!

My Experience

When I picked up my car it looked like fresh off the show room floor. Excellent work.

Likely to Recommend

Repair Quality

Very good work. Washed waxed and even vacuumed out my car.

Customer Service

Very polite and professional staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Glad that USAA recommended you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Bryan and Heather were great and took it a step further and got me a quote for my windshield

My Experience

All repairs completed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for getting my car fixed ahead of schedule. Nice job. I will recommend you to all that need your services.

Likely to Recommend

100%

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Bryan& Heather were great on keeping me informed about my car. The repair was done fast and perfect , looks like it did the day I bought it off the Lott . Gerber was recommended to me and I’m glad it was. Thank you

Likely to Recommend

I would recommend Gerber to everyone. They were recommended to me.

Repair Quality

Everything was great kept me well informed, the job turned out perfect looks new

Customer Service

Bryan&Heather are very professional, friendly & make you feel comfortable in what they’re doing. I would recommend Gerber to anyone.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rock Guard was not applied to lower edges of fender for protection and rust prevention. The fender replaced had it. Does not match the rest of the truck panels without it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Goodness… the car is beautiful, you did a pristine job. I’m so grateful. AND YOU WASHED HER. ❤️ Thank you to everyone who had a hand in this claim. It was handled beautifully. Thank you for treating me so well.

Likely to Recommend

Will refer.

Repair Quality

Treated well… car looks beautiful.

Customer Service

Excellent customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was very happy with the repair work and how quickly it was completed. Everyone I worked with was friendly, professional, and helpful. The entire process was smooth, and I am very satisfied with the results.

Customer Service

Excellent!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were great. Up front with everything. No surprises. I absolutely love the text updates.

Likely to Recommend

Repair Quality

Great to work with.

Customer Service

Super helpful employees. Made you feel welcome and in good hands.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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