Gerber Collision & Glass - Mentor
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Mentor offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job :)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Outstanding communication
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Excellent work. Fair pricing.
My Experience - 5.0/5.0 -
The people at Gerber are EXCEPTIONAL! Great customer service and very detailed! I would HIGHLY RECOMMEND!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication and first class service was outstanding!
Customer Service - 5.0/5.0 -
Dealing with an accident is never easy, but Gerber handled the customer service aspect first class!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amber was especially helpful with communication and great effort to make sure my car was repaired in timely manner.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff always greeted me with a genuine smile. And the care the team took was beyond what I expected. My car was not only fixed and the bumps and bruises on my SUV were gone like it was a new car. The car was washed and interior was clean. I was so super happy. I will need a windshield replaced soon so will be calling you soon. Thank you. Pam
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nobody wants their car damaged but the customer service and and genuine care help make the process much easier. Thank you
Customer Service - 5.0/5.0 -
I was very pleased, the car was fixed and done right. I cannot put it into words how impressed I was. The car was cleaned and detailed. Wow.
My Experience - 5.0/5.0 -
I appreciate the active response as to the progress in my car repairs. Everything was customer friendly and professionally taken care of. Great service and my car looks beautiful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
Customer friendly and very considerate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The repair is fine. The length of time it to for insurance to estimate and the length of time for the repair to be done were both ridiculous.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very appreciative of a job well done with excellent communication skills! Thank you!
Likely to Recommend - 5.0/5.0 -
For sure I would
Repair Quality - 5.0/5.0 -
Polite and courteous staff
Customer Service - 5.0/5.0 -
Excellent!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
It’s inconvenient when you open at 8am but have a meeting and can’t take care of customers until 8:30. Then was told I would have to wait anyway because Enterprise didn’t open til 9. Enterprise said they opened at 8.
My Experience - 5.0/5.0 -
Top notch customer service. And some of the friendliest people I’ve dealt with in the automotive service industry — and I’ve dealt with A LOT.