Gerber Collision & Glass - Meridian (Ms)
In operation 85 years.
Gerber Collision & Glass - Meridian (MS) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely satisfied with staff communication and the repairs that were done. It is truly hard to get either at most businesses but getting both is a real gem. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful work was done to my car. It looks like nothing happened.
Customer Service - 5.0/5.0 -
The staff was very knowledgeable and very respectful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied the staff was very friendly couldn't ask for any more would recommend to any one
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and service!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The process has taken much more time than was originally committed and there is still a part that has not been received, yet Gerber has reported to AllState that the work is complete. Additionally I noticed after picking up the car today that rhe driver's side seat belt is not working properly.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
The team is friendly and seems to try to meet customer service needs but I am unsatisfied with the work time that my car was there (7 days longer than committed. Also since picking up my car I had to go back to have the front seat belts adjusted because they wouldn't retract. I later discovered that the tint was left off. I am currently waiting on a call from Gerber with instructions on when to bring the car in to have the tint installed.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my vehicle
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only complaint I have is my windshield washer fluid drains out the bottom when refilled so something isn’t connected. Other than that, top notch facility!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quick turnaround!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I picked up my car on Monday the 8th. I looked at the repair and noticed that there was some trash in the paint and then 2 other places not fixed correctly. It almost looks like touch up paint was put on one spot. I thought about going and saying something but I got on in my car after about 15 mins. I finally pulled off. Someone definitely did not inspect the car afterwards
Customer Service - 5.0/5.0 -
The customer service part was great!
Returned Clean
Likely to Recommend - 3.0/5.0 -
The only reason I am giving a six is because I went up there they told me how much it would be and that they would order the parts and call me when they come in ..nobody ever called. I get a phone call asking if I still planned to come get the work done a few weeks later and I told them yes I would be there the following Friday because we were out of state that week on vacation. Well I couldn’t come Friday so I called and she said come Monday morning. I get there Monday morning and they had already sent my parts back the previous Monday.. so they were not even there..they had to re-order them and go back the following Monday, but the work was quality. It was just some confusion on their end in actually communicating with the customer. Something that needs improvement.
Repair Quality - 3.0/5.0 -
The only reason I am giving a six is because I went up there they told me how much it would be and that they would order the parts and call me when they come in ..nobody ever called. I get a phone call asking if I still planned to come get the work done a few weeks later and I told them yes I would be there the following Friday because we were out of state that week on vacation. Well I couldn’t come Friday so I called and she said come Monday morning. I get there Monday morning and they had already sent my parts back the previous Monday.. so they were not even there..they had to re-order them and go back the following Monday, but the work was quality. It was just some confusion on their end in actually communicating with the customer. Something that needs improvement.
Customer Service - 3.0/5.0 -
The only reason I am giving a six is because I went up there they told me how much it would be and that they would order the parts and call me when they come in ..nobody ever called. I get a phone call asking if I still planned to come get the work done a few weeks later and I told them yes I would be there the following Friday because we were out of state that week on vacation. Well I couldn’t come Friday so I called and she said come Monday morning. I get there Monday morning and they had already sent my parts back the previous Monday.. so they were not even there..they had to re-order them and go back the following Monday, but the work was quality. It was just some confusion on their end in actually communicating with the customer. Something that needs improvement.
Returned Clean
Likely to Recommend - 5.0/5.0 -
definitely would recommend them
Repair Quality - 5.0/5.0 -
I was very satisfied with gerber collection, the wend above and beyond to satisfy me. I would definitely recommend them to anyone
Customer Service - 5.0/5.0 -
very satisfied I never once had to check on the progress of my vehicle because them where keeping me up to date
Returned Clean
My Experience - 5.0/5.0 -
Repair work was great. Lady at the front not very good at customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great and they even got my car out early.