Gerber Collision & Glass - Minocqua
7661 Hwy 51 S,
Minocqua,
WI
54548
USA
Gerber Collision & Glass - Rhinelander offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team is widely recognized for outstanding customer service, described as friendly, professional, courteous, and genuinely caring. Communication throughout the repair process received strong commendations, with customers appreciating regular updates via calls and texts. Timeliness was a standout strength, as numerous customers highlighted repairs completed ahead of schedule. Complimentary vehicle cleaning, inside and out, was a recurring pleasant surprise. A few customers noted areas for improvement, including proactive communication updates and parts ordering delays, but these were exceptions in an overwhelmingly positive collection of feedback.
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Service Quality
"... assembly. When I came to pick it up I can tell you there is no way to tell anything was ever damaged! Thank you so much!"
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"Everything was done perfectly and super professionally. Its the best body repair shop which Ive ever had ..."
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"... spectacular. From the estimate to the completion, the staff and quality of work was outstanding. Everyone was extremely friendly professional and ..."
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"... went above and beyond… I was very impressed with the professionalism, communication, speed, and efficiency."
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"Great job! Top quality repair. I couldnt be more satisfied. And the spotless interior was a nice surprise extra ..."
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"Car was ready, a week ahead of scheduled completion date"
"job completed as advertised, on time and looked as if it came off the show floor - many thanks"
"Super slow and mistakes with ordering parts! It took 3 months to get in and 3 weeks to get minor damage repaired. Both felt extreme!"
"... service. Phone calls were answered in a timely manner. Vehicle was done sooner than expected and job was very well done. Thank you soo much Gerber team!"
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"Outstanding communication! Outstanding workmanship. Outstanding speed of getting the car done!"
"... ready to be picked up. This is my only complaint. Zero communication."
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"Had to call several times for updates. Nothing was kept until to date on the notifications ..."
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"Great communication before and during the repair. It was a wonderful surprise to have a clean detailed ..."
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"... timeline I was told. Everything was done as expected and there was good communication on the progress. It was a nice surprise to have my vehicle cleaned ..."
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Patricia
(Volkswagen owner)
reviewed 10/22/26
Likely to Recommend - 5.0/5.0 -
100% We appreciate everything that was done. This was an insurance claim due to no fault on our part. My vehicle looks brand new again.
Repair Quality - 5.0/5.0 -
We could not have asked for more!
Customer Service - 5.0/5.0
Ron
(Toyota owner)
reviewed 10/21/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Chase
(Kia owner)
reviewed 10/21/26
My Experience - 0.0/5.0 -
No clear communication on updates about my car. Called multiple times and no update was given even after asking. The lady at the front desk was not professional.
Likely to Recommend - 3.5/5.0 -
Good quality repair but not good customer service
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
Poor communication
Mary
(GMC owner)
reviewed 10/19/26
My Experience - 5.0/5.0 -
Great team! Took care of my car and the rental! Really impressed with the fast and accurate service! Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are a great business! 100%recommend! Fast and efficient!
Customer Service - 5.0/5.0
Judith-Ronald
(Chevrolet owner)
reviewed 10/19/26
My Experience - 5.0/5.0 -
Very well organized, friendly staff and extremely fast completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Karen
(Chevrolet owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job as always!
Customer Service - 5.0/5.0
Returned Clean
Darlene
(Toyota owner)
reviewed 10/15/26
My Experience - 5.0/5.0 -
This team was very professional, they kept me up to date on what was happening with my repair. I appreciate all they did. My vehicle looks brand new again.
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Steven
(Ford owner)
reviewed 10/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Margaret
(Toyota owner)
reviewed 10/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done well and on time.
Customer Service - 5.0/5.0
Returned Clean
Wayne
(Toyota owner)
reviewed 10/12/26
My Experience - 5.0/5.0 -
My experience has always been A+++. The communication is great and the repair work is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rita
(Subaru owner)
reviewed 10/12/26
My Experience - 5.0/5.0 -
As always, an excellent experience with Gerber! Repairs completed on time and looks brand new again! 😄
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Elisabeth
(Chevrolet owner)
reviewed 10/12/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Nissan owner)
reviewed 10/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As a matter of fact, John even gave me a ride to take my vehicle back home because i had two cars. Thanks.
Alex
(Chevrolet owner)
reviewed 10/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Carl
(Ford owner)
reviewed 10/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Christine
(Toyota owner)
reviewed 10/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Matthew S & Angela
(Acura owner)
reviewed 10/2/26
Likely to Recommend - 5.0/5.0 -
You guys do great work
Repair Quality - 5.0/5.0 -
Outstanding work guys. Well done!
Customer Service - 5.0/5.0
Returned Clean
Peggy
(Subaru owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
Job well done.
Customer Service - 5.0/5.0
Returned Clean
Daniel
(Chevrolet owner)
reviewed 9/28/26