Gerber Collision & Glass - Minocqua

4.9 (1,555reviews)

99%

(715) 358-6111

7661 Hwy 51 S, Minocqua, WI 54548

99%

See Photos

7661 Hwy 51 S
Minocqua, WI 54548

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Minocqua

See Photos

7661 Hwy 51 S
Minocqua, WI 54548

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Rhinelander offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

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Website

Reviews (1,555)

Sort By:
Newest
Rating

1,376 Customers Rated

5 Stars

85.1% Complete

(1324)
4 Stars

2.1% Complete

(33)
3 Stars

0.6% Complete

(9)
2 Stars

0.2% Complete

(3)
1 Star

0.3% Complete

(4)
< 1 Star

0.2% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the damage. The team received high marks for clear, proactive communication, including regular texts and calls throughout the repair process. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior vehicle cleaning at pickup was frequently highlighted as a delightful, above-and-beyond touch. A few customers noted areas for improvement, including occasional communication gaps requiring them to initiate follow-up calls, isolated part-ordering delays, and in one instance, concerns about new damage and mechanical issues upon pickup. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

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Service Quality
Timeliness
Communication

"... vehicles repair was completed ahead of schedule. The repair was perfect. I was treated like a friend, not just a customer. What more can I say This was ..." Read more

"... assembly. When I came to pick it up I can tell you there is no way to tell anything was ever damaged! Thank you so much!" Read more

"Outstanding communication! Outstanding workmanship. Outstanding speed of getting the car done!"

"Great job! Top quality repair. I couldnt be more satisfied. And the spotless interior was a nice surprise extra ..." Read more

"... went above and beyond… I was very impressed with the professionalism, communication, speed, and efficiency." Read more

"I was told 2 wks and it was done in 4 days."

"job completed as advertised, on time and looked as if it came off the show floor - many thanks"

"Car was ready, a week ahead of scheduled completion date"

"Super slow and mistakes with ordering parts! It took 3 months to get in and 3 weeks to get minor damage repaired. Both felt extreme!"

"... service. Phone calls were answered in a timely manner. Vehicle was done sooner than expected and job was very well done. Thank you soo much Gerber team!" Read more

"Outstanding communication! Outstanding workmanship. Outstanding speed of getting the car done!"

"Such a smooth transaction dealing with Gerber. They explained what to expect at every step. I couldnt have been happier."

"Communication was clear from beginning to end! You made everything go smoothly. Your arranging the ..." Read more

"... a problem with the auto feature. Just seemed like there was a breakdown in communication. The auto feature was working when car was picked ..." Read more

"Had to call several times for updates. Nothing was kept until to date on the notifications ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... vehicles repair was completed ahead of schedule. The repair was perfect. I was treated like a friend, not just a customer. What more can I say This was ..." Read more

"... assembly. When I came to pick it up I can tell you there is no way to tell anything was ever damaged! Thank you so much!" Read more

"Outstanding communication! Outstanding workmanship. Outstanding speed of getting the car done!"

"Great job! Top quality repair. I couldnt be more satisfied. And the spotless interior was a nice surprise extra ..." Read more

"... went above and beyond… I was very impressed with the professionalism, communication, speed, and efficiency." Read more

"I was told 2 wks and it was done in 4 days."

"job completed as advertised, on time and looked as if it came off the show floor - many thanks"

"Car was ready, a week ahead of scheduled completion date"

"Super slow and mistakes with ordering parts! It took 3 months to get in and 3 weeks to get minor damage repaired. Both felt extreme!"

"... service. Phone calls were answered in a timely manner. Vehicle was done sooner than expected and job was very well done. Thank you soo much Gerber team!" Read more

"Outstanding communication! Outstanding workmanship. Outstanding speed of getting the car done!"

"Such a smooth transaction dealing with Gerber. They explained what to expect at every step. I couldnt have been happier."

"Communication was clear from beginning to end! You made everything go smoothly. Your arranging the ..." Read more

"... a problem with the auto feature. Just seemed like there was a breakdown in communication. The auto feature was working when car was picked ..." Read more

"Had to call several times for updates. Nothing was kept until to date on the notifications ..." Read more

Peggy (Subaru owner) reviewed 9/28/26

Very professional

Job well done.

Daniel (Chevrolet owner) reviewed 9/28/26

Cory (Ford owner) reviewed 9/28/26

Joseph (Mazda owner) reviewed 9/27/26

Gerald (Honda owner) reviewed 9/26/26

This event was the best “customer service experience” that I encountered in many,many years. The service was genuine ant not an act. Thank you for that.. My wife is happy too, that her car looks new again!

Without any doubt I would recommend your company to others.

Beautiful. Rating. 20+!!

Totally organized. Knowledgeable

Charles (Lexus owner) reviewed 9/24/26

Perfection and Interest to satisfy the client!

Have used this shop for over 20 years without any issues

Looks incredible can’t tell there was a repair

Very responsive

Cathy (Acura owner) reviewed 9/23/26

James (Ford owner) reviewed 9/23/26

Took care of me quickly and efficiently

Todd & Cindy (Ford owner) reviewed 9/21/26

My experience with Gerber Collision &Glass was nothing but spectacular. From the estimate to the completion, the staff and quality of work was outstanding. Everyone was extremely friendly professional and helpful. Definitely would recommend this repair facility to anyone in need.

This is the only place that I would recommend.

An outstanding repair facility.

Everyone there is to notch! Friendly, kind, courteous, and professional!

Donald (Chevrolet owner) reviewed 9/21/26

Everything was a great experience. They got me scheduled early, repair was awesome, everyone were polite and knowledgeable, communication was very good and my vehicle was cleaned inside and out. Job well done.

I would recommend to anyone as they exceeded my expectations.

The employees are very polite, professional, knowledgeable, and very easy to work with. The work done on my vehicle was superb, they even clean my vehicle inside and out better than a detail company. I have had several vehicles repairs there over the course of several years and it has always been a great experience. I would recommend to anyone.

Customer service was exceptional.

Andrew (RAM owner) reviewed 9/21/26

Anonymous (Chevrolet owner) reviewed 9/21/26

Laurie (GMC owner) reviewed 9/18/26

Work was performed right with no problems

Work looks great

Was kept informed on the progress of the vehicle

Lynnae (Honda owner) reviewed 9/16/26

Great job and great service.

Jacob (Honda owner) reviewed 9/16/26

Penny (Chevrolet owner) reviewed 9/15/26

I would highly recommend using Gerber Collision. Very trustworthy.

They were very concerned that everything was okay. They also kept you informed on the progress.

John (Toyota owner) reviewed 9/14/26

Looked great. Under promise, over deliver. Best of all worlds!

James (Buick owner) reviewed 9/10/26

Met all my expectation, courteously and ontime.

This is not my first trip to this establishment, so I'm obviously very pleased with the friendliness, timeliness, and quality of workmanship.

Dan (Porsche owner) reviewed 9/10/26

On time. Looks great.

Carl (BMW owner) reviewed 9/7/26

Thanks so much Gerber team for bringing my car back to show room condition. Every part of my experience from estimate to delivery was perfect!

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Gerber Collision & Glass - Minocqua

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Minocqua

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,555)

1,376 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0