Gerber Collision & Glass - Monroe (Wi)

4.8 (1,328reviews)

97%

(608) 325-4000

183 N. 18th Ave., Monroe, WI 53566

97%

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183 N. 18th Ave.
Monroe, WI 53566

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Monroe (Wi)

See Photos

183 N. 18th Ave.
Monroe, WI 53566

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 8 years at this location.

Gerber Collision & Glass - Monroe (WI) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

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Website

Reviews (1,328)

Sort By:
Newest
Rating

1,191 Customers Rated

5 Stars

75.9% Complete

(1008)
4 Stars

9.9% Complete

(132)
3 Stars

1.7% Complete

(22)
2 Stars

0.8% Complete

(11)
1 Star

0.4% Complete

(5)
< 1 Star

1% Complete

(13)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its high-quality repairs, professional staff, and excellent communication throughout the repair process. Many highlight that vehicles were completed ahead of schedule, with several noting the added touch of interior cleaning as a pleasant surprise. The team is frequently described as friendly, courteous, and knowledgeable, with customers feeling valued and well-informed via regular text and phone updates. A few customers noted areas for improvement, including more proactive communication on delays, parts ordering timelines, and occasional quality touch-ups needed post-repair. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... Collision & Glass. Everyone was kind and professional, the repair work was excellent, and my car came back looking amazing. I really appreciated the little extras like vacuuming ..." Read more

"Top notch work. Its hard to find people who really still do care about the quality of their work. It was perfect!"

"Professional repairs made in a timely fashion, with great customer service. Job well done."

"... professional and attentive to our needs & questions. We were treated like family and felt valued as a customer not just another job." Read more

"... with how easy you guys made the whole process. And the communication was amazing. Thank you so much" Read more

"The repair took less time then was thought, they kept me informed, and they did a fantastic job on the repair."

"... me to drive while my vehicle was getting fixed and got all the work done earlier than expected! Definitely recommend this place. ⭐⭐⭐⭐⭐" Read more

"It was completed ahead of schedule."

"Everything was fine but orders for parts should be done ahead of time"

"... week when I called for an update I was told a date. That date wasn't met by 4 days" Read more

"I appreciated the text message updates regarding my vehicle throughout the process"

"They have great communication skills and updates so you know exactly what is happening to your car. Results were amazing. High ..." Read more

"... brought the car back. I also really appreciated the timely communication that I received with updates throughout the repair process." Read more

"I have concerns on how timing was communicated. Originally I was told June 19 then it changed to July 5 and then I got ..." Read more

"No communication was provided on repair status"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Collision & Glass. Everyone was kind and professional, the repair work was excellent, and my car came back looking amazing. I really appreciated the little extras like vacuuming ..." Read more

"Top notch work. Its hard to find people who really still do care about the quality of their work. It was perfect!"

"Professional repairs made in a timely fashion, with great customer service. Job well done."

"... professional and attentive to our needs & questions. We were treated like family and felt valued as a customer not just another job." Read more

"... with how easy you guys made the whole process. And the communication was amazing. Thank you so much" Read more

"The repair took less time then was thought, they kept me informed, and they did a fantastic job on the repair."

"... me to drive while my vehicle was getting fixed and got all the work done earlier than expected! Definitely recommend this place. ⭐⭐⭐⭐⭐" Read more

"It was completed ahead of schedule."

"Everything was fine but orders for parts should be done ahead of time"

"... week when I called for an update I was told a date. That date wasn't met by 4 days" Read more

"I appreciated the text message updates regarding my vehicle throughout the process"

"They have great communication skills and updates so you know exactly what is happening to your car. Results were amazing. High ..." Read more

"... brought the car back. I also really appreciated the timely communication that I received with updates throughout the repair process." Read more

"I have concerns on how timing was communicated. Originally I was told June 19 then it changed to July 5 and then I got ..." Read more

"No communication was provided on repair status"

Richard (Kia owner) reviewed 9/21/26

Annie (Ford owner) reviewed 9/18/26

Jennifer (Volkswagen owner) reviewed 9/15/26

Had a wonderful experience and was thankful for all the constant updates on my car and the wonderful work that was done.

Viane (Volvo owner) reviewed 9/14/26

Lonnie (Jeep owner) reviewed 9/14/26

excellent job and done sooner than we expected. Great job, guys!!

beautiful work and very timely. we got our vehicle back even faster than we were promised. keep up the good work!!

Christina (Kia owner) reviewed 9/8/26

Work was well done

Excellent customer service

Kelvin (Ford owner) reviewed 9/8/26

Dawn (Toyota owner) reviewed 9/8/26

Nicholas (Dodge owner) reviewed 9/7/26

Great service. Repaired like new.

Brandon (Chevrolet owner) reviewed 9/4/26

No other place to get collision work done

This was by far the fastest collision center I have used!!!! Not only did they get my wheels back on the road quickly, they did a great job! there’s no sign of my vehicle ever being hit! Will be the only shop I use and recommend from here on out! Thanks again guys!

Never have I’ve been updated through the whole process of my vehicle being fixed! I usually have to call just to see where we are at with other shops, not here I was updated through the entire thing start to finish. Very friendly people out here highly recommend

Oliver (Ford owner) reviewed 9/4/26

Great Experience! They gave me constant updates, were very friendly and even helped me set up a rental for me to drive while my vehicle was getting fixed and got all the work done earlier than expected! Definitely recommend this place. ⭐⭐⭐⭐⭐

Robert (Chevrolet owner) reviewed 9/4/26

The people were very nice and the car looked good. Thank you

I’m so far am happy with the repairs that were gone. Thank you

Anonymous (Toyota owner) reviewed 9/3/26

job well done

job well done in a timely manner , thank you

Kaitlyn (Kia owner) reviewed 9/3/26

Donald S (GMC owner) reviewed 8/27/26

Tammy (Chevrolet owner) reviewed 8/27/26

It was a wonderful experience everyone from the office to the workers were very knowledgeable and they did a great job

Erica (Ford owner) reviewed 8/25/26

Service was AMAZING. I hope I don’t have to come back (LOL), but if need be, you’ll be the first place I ask for. Thank you for giving me such a wonderful experience!! I can tell all of you are so wonderful, and I can’t express my gratitude enough. I will be recommending you if others run into any problems. Thank you so much!!

Best Gerber I’ve ever been to.

Got the job done with a SMILE

Deborah (Honda owner) reviewed 8/24/26

Kevin (Chevrolet owner) reviewed 8/18/26

100% will be my go to and recommendation for anyone looking for honest fantastic quality auto body repair!

Top notch work. It’s hard to find people who really still do care about the quality of their work. It was perfect!

Super job. Straight forward clear and concise with information.

Tim (Toyota owner) reviewed 8/17/26

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Gerber Collision & Glass - Monroe (Wi)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Monroe (Wi)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,328)

1,191 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0