Gerber Collision & Glass - Monroe (Wi)

My Experience - 5.0/5.0 -

I'd like to thank you and your group of employees that repaired my van for a job very well done, thank you all

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I'm very pleased with the repairs made to my van, please pass along a great big thank you to your group of employees for a job well done

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Only the one in Monroe. The one in Sauk Prairie was not good.

Repair Quality - 5.0/5.0 -

Gordy does great work.

Customer Service - 5.0/5.0

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My Experience - 0.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 3.5/5.0 -

My exhaust/muffler was “replaced”, but I’m still hearing the loud, ringing noise that I heard before I took it in and got it fixed.

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

Great job guys

Repair Quality - 5.0/5.0 -

Gerald and Gordy went out of their way to make things as convenient as possible for me. Rental service provided was great.

Customer Service - 5.0/5.0 -

Jerry and Gordy went out of their way to make things as convenient as possible for me. The rental service was great as well.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful service and had no problems with them

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0 -

Already did!

Repair Quality - 5.0/5.0 -

Yes, but I think your prices are high. Bumping out a fiberglass dent - no paint - really shouldn’t cost $500.

Customer Service - 5.0/5.0 -

Jerry is the best ! Right before Christmas, I hit a big buck and crunched the front of my 2007 Sienna. I had it towed to Gerber (I had gone to Gates for about 10 years, and knew they had a shop in my new hometown). Even though later insurance totaled it- Jerry didn’t get any profit from it- he was more than helpful doing the estimate, working with insurance, helping me get it cleaned out, etc. this time I hit a tiny deer and just needed the bumper repaired, but Jerry got it in right away and again was really helpful. I’ve already referred a friend to see Jerry re: windshield replacement

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Gerber in monroe did an excellent job josh and Jerry were very helpful in working with me, they also helped me get the insurance company to get a bigger and nicer wrap on my truck! Thanks guys

Customer Service - 5.0/5.0 -

Awesome

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My Experience - 5.0/5.0 -

Fast, speedy service. Thank you.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Very pleased..always have been,

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My Experience - 5.0/5.0 -

Very timely work. Work is quality. Once again, thank you for your efforts for putting the customer first. Bill and Diane

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staff did a great job, start to finish.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

will do

Repair Quality - 5.0/5.0 -

Excellent

Customer Service - 5.0/5.0 -

Excellent

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jerry was Awesome helping me fix my truck!

Customer Service - 5.0/5.0 -

I have already sent people down to see Jerry

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My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Would have been a 10 but the cost savings fell a little short

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Very caring

Customer Service - 4.5/5.0

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