Gerber Collision & Glass - Muskegon/2828 Apple Ave
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Muskegon/2828 Apple Ave offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My car had way more damages when I got it back than when I dropped it off
My Experience - 0.0/5.0 -
When I got home and inspected there is a dent and the plastic doesn't meet up tight on the damaged side but does on the other side. Poor workmanship in my opinion. I sent pics via the text thread.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good. Just waiting on a part that didn't come in.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far I must say that I’m satisfied with the results of the repairs. They matched my car’s paint color perfectly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
My wife said "it looks pretty ".
Customer Service - 5.0/5.0 -
All went well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am happy with the repairs made and that it did not take to long to fix.
Customer Service - 5.0/5.0 -
Everyone was very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The people at Gerber collision and glass not only fix the damage from the accident that I had but they also fixed my taillight on the opposite side of the car and detailed the entire inside of my car. It was all done in under a week and the extra things they did without being asked was excellent customer service, they went above and beyond. I will 100% bring my car there if need be and I will be recommending them to friends and family.
My Experience - 5.0/5.0 -
Fantastic service from start to finish! I was sad that my brand/new car had to be in a collision shop before I had even made a payment, but I am extremely pleased with the service and communication from Gerber!
Likely to Recommend - 5.0/5.0 -
Great work, fantastic communication, friendly service and staff! Thank you for making a difficult situation much better!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
The paint job around the edges of the bumper are jagged. I was also pretty upset to hear that my car didn't even get started until over 24 hours after I dropped it off.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gerber did a great job with our car!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the fourth time that I’ve had to have my vehicle repaired by Gerber and they continue to do a great job. I have not had one bad experience and I will continue to go to them. Their communication is top-notch and the work is top-notch as well. Thank you, Gerber!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Gerber team is extremely respectful and their communication is top-notch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very nice from the estimate right to picking it up. Great communication letting us know what was happening along the way.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Lack of communication, never got email from dakota at all. No quote and no pictures. Only info was when we called and never even spoke to him. We never knew the windshield was denied by our insurance until we picked it up and went to leave. Receptionist was very mind but Dakota dod do his part. A week into dropping it off it was still in being dropped off in the link sent.
Likely to Recommend - 0.5/5.0 -
No communication from Dakota. No email with estimates or pictures or changes or denials about windshield. Picked up car and was surprised windshield was still broke. Any car updates were because we called. In fact receptionist said she would have Dakota call us today and nothing. Car took longer than anticipated and son fell behind at work. When picking up car we learned this from receptionist that grill had to be reordered a few times and headlight too. We understand delays but lack of ANY communication, including even the quote is inexcusible.
Repair Quality - 3.5/5.0 -
Seems to be good
Customer Service - 0.5/5.0 -
Receptionist was kind