Gerber Collision & Glass - Muskegon/Sternberg Rd.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Fantastic customer service, great communication and the work looked amazing!

Customer Service - 5.0/5.0 -

Fantastic!! Sylvia and Josh were great!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Nice work and turn around. Just as promised.

Likely to Recommend - 5.0/5.0 -

Great work and honest.

Repair Quality - 5.0/5.0 -

I’ve been with Farm Bureau a very long time. They handled this better than past claims. Was on the brink of cancellation at one time.

Customer Service - 5.0/5.0 -

Great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was kept updated the entire time.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yes, I tell people how great you all are!!!

Repair Quality - 5.0/5.0 -

I was surprised by how thoughtful and timely all the updates were. So helpful . And thank you for being concerned about getting my car back to me so I could make my appointment with a doctor in another state!! The car looks and feels like new. Thank you so much.

Customer Service - 5.0/5.0 -

Everyone was kind and positive.!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

There was constant communication with me involving the repairs, as well as being extremely transparent about pricing. They worked with my insurance and tried to make sure I got everything handled correctly.

Customer Service - 5.0/5.0 -

Constant communication and transparency.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looks good..like new again

Customer Service - 5.0/5.0 -

We were kept informed on the progress which was nice

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very polite and helpful

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything was amazing. From the quickness in which they found my product and scheduled me, to the prompt communication, and the superior job done. I’m quite happy with my experience and will be back in the future.

Likely to Recommend - 5.0/5.0 -

I've been here before and will again if another butthead hits my car.

Repair Quality - 5.0/5.0 -

Gerber Rocks!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Complete professionalism with a great personal touch. Great communication, including updates via test messages. I highly recommend our local Gerber Collision & Glass

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Complete ease of setting up my appt. I was kept up to date with text messages. My car was ready as planned. And most of all, the folks at Gerber were personable and professional.

Customer Service - 5.0/5.0 -

See my previous comment.

Returned Clean

My Experience - 5.0/5.0 -

Everyone was so kind and helpful! Thanks for getting me back on the road.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you! Everyone was helpful, polite, and professional. I appreciate the quick service!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone on the team was pleasant and very helpful, and I got my vehicle back before the expected date. Thank you!

Likely to Recommend - 5.0/5.0 -

I’d recommend them to anybody and I plan to

Repair Quality - 5.0/5.0 -

Great experience. Great communication and fast quality work. They even cleaned my truck while they had it which was a great surprise. Highly recommend

Customer Service - 5.0/5.0 -

10/10 service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Exceptional communication