Gerber Collision & Glass - Nanty-Glo
In operation 85 years.
Gerber Collision & Glass - Nanty-Glo offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Disregard the previous comment about the paint chips on the hood - my husband just told me they were there before, but the hood doesn’t look like it was centered when it was put back on. The passenger door appears to have not been touched at all - this was included in the damage done by the deer strike. We have contacted our insurance company for next steps.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 1.5/5.0 -
I’m disappointed with their customer service and communication. In addition they over charged use by $300 and I complained loudly until they expedited a check to us.
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
They refused to give details of what was wrong with the car. In addition they over charged us by $300. They claimed they didn’t know the deductible needed taken off of the estimate but instead add the deductible to the estimate. So a total estimate of 2170 should be just that but instead added the deductible to that when we paid. Charged 2470 and refused to give my husband the car until he wrote the check. I had to argue with them to get it back
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
We really like how you guys kept us informed and up-to-date on all that you guys were doing. The repairs and paint job looks like nothing ever happened to the vehicle. Thank you guys for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and friendly service throughout the whole experience. With updates during the process. Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My 3rd time with you guys, there is a reason for that. Love your work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0 -
Customer service was fine, however... Alignment of the bumper is noted to be off in the one corner and more stressful paint damage was never corrected on the passenger side door that was from the trim piece that was broken. It was hitting the door during operation after my accident and was included in the original photos to my insurance. Car got dirty and is now noticable again. Not happy with complete repair but I doubt I'll have the time or availability to get this addressed. Customer service was a 9-10 repair work is what gives it a low score.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
There is a noise in the front end. Sounds to me like it is from the tire, but I don’t have the ability to let you have my car again for months
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I like the completed job. I felt the car should’ve been dropped off when the parts were available since the car was drivable. My insurance only pays for a rental for a limited time.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We can out there before to get previous work done on our car and we came out there mainly because the rental car was right with it. But I understand stuff happens and it closed. I will still come out there to get work done. They’re always so nice and laid back very helpful and kind.
Customer Service - 5.0/5.0 -
Everyone’s always so nice and laidback they talked to us like we’ve been friends forever!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked the idea that your team kept me updated on was going on and when our KIA was going to be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept updates via text and phone calls.
My Experience - 5.0/5.0 -
they did a very good job I love it and the time was so fast that for it to be done I would let everyone know A job well done love it thank you have a great day
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I'm sure they had plenty of collisions but it took 2 and a half months to repair my car. Now the steering is very stiff and it jerks when I put it in Sport mode. I'm having it inspected Saturday to make sure nothing is still wrong with it.