Gerber Collision & Glass - Nashville/Charlotte Ave

4.8 (2,243reviews)
96%
3811 Charlotte Ave,  Nashville,  TN  37209

Gerber Collision & Glass - Nashville/Charlotte offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,243)

Likely to Recommend

Repair Quality

Above and beyond. I have never had such a seamless experience in repairs.

Customer Service

Very warm and informative

Returned Clean

My Experience

When you have an unfortunate accident and need your car repaired, hopefully, you will be fortunate enough to do business with Amber and Jeff at Gerber Collision on Charlotte Ave. Our repaired car looks brand new and the work was completed a week early—that is incredible. And, an added bonus, Amber made getting a rental car easy and convenient—it literally was one stop shopping with her. Thanks for making our experience seamless, efficient, and pleasant.

Likely to Recommend

Repair Quality

Thanks lived the communication updates and they did an excellent job

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I wanted to thank the entire team at Gerber Collision & Glass for going above and beyond during my repair experience. Everyone was professional, communicative, and made the process much very smooth. I especially appreciated that you were able to complete my repairs a full week earlier than expected. That made a huge difference for me, and it really showed the team’s dedication and efficiency. Thank you again for the excellent work and outstanding customer service. I truly appreciate everything your team did for me.

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Repair Quality

Customer Service

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My Experience

Good communication through the process

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

I was satisfied with Gerber Collision & Glass when all repairs were completed. The service was excellent, I spoke with Jeff and Brain, the manager, was great to work with-- very professional, knowledgeable, and very attentive, kept me up to date on the progress throughout the process. Making sure I was completely satisfied. I would use them again and recommend them to others.

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Repair Quality

Customer Service

My Experience

I trust Gerber collision and glass. They do a great job with very friendly service.

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Customer Service

My Experience

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Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very professional very timely. Customer service really matters to them.

My Experience

Brian and the team did a fantastic job at getting my truck repaired in record time!! Needed my truck back for a road trip and they were able to finish in the timeline I needed. Thank you so much and I highly recommend this shop for vehicle repairs.

Likely to Recommend

Everybody should have this shop do their car work.

Repair Quality

Brian and his team went over and above getting my truck fixed in a very quick manner. Truly great experience.

Customer Service

Amber is just amazing!

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Repair Quality

The work they did was fantastic

Customer Service

Returned Clean

My Experience

Loved the reception and service well above all competition

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Repair Quality

Really a stress free experience Will definitely recommend to friends and family

Customer Service

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Repair Quality

Customer Service

Excellent service, very friendly people!

My Experience

Everyone was very kind and helpful. My car was ready 2 days faster than what I was Quoted, and my car looked awesome when I picked it up. She looked better than she did before The damage. I have no complaints. I hope I will not need a collision repair facility in the future, but if I do, I will definitely be going back to that location.

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Repair Quality

Customer Service

My Experience

My Experience

The entire team made a bad situation so much better. A big Thank you to the entire team and their exceptional customer service. We really appreciate you all.

Likely to Recommend

Repair Quality

Great staff and great service

Customer Service

Returned Clean