Gerber Collision & Glass - New Port Richey
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - New Port Richey offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very helpful and kept me informed along the way also did a great job on the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very professional and prompt in every aspect of the car repairs and diligent with responding and working with the other drivers insurance. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend the company to all of my friends.
Repair Quality - 5.0/5.0 -
Gerber did fantastic work! My terrain looks as good as new. They also kept me informed every step of the way which I really appreciated.
Customer Service - 5.0/5.0 -
The customer service was outstanding. The staff was able to answer all of my questions and keep me informed all through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I had to call about the repairs and how it was progressing each day. The texting update was not forthcoming. It was promised to be finished in 5 days. Monday Aug.3- Friday Aug.7. On Friday after I called I was told that it would be finished on Tuesday, Aug.11th. I had already had to pay for an additional 4 days, which was very costly. When I called Monday about the progress, the man told me my customer service rep. was off for the day and it needed to be calibrated, that the person who did that was the only person that did this job for all of the Gerber Collision and Glass stores. He said it would not be ready till Wednesday. I was not paying for one more day
Likely to Recommend - 5.0/5.0 -
I believe I will recommend these folks to everybody I associate with!
Repair Quality - 5.0/5.0 -
Best service and communication I've ever received! Excellect repair and attention to detail!
Customer Service - 5.0/5.0 -
These people really have it wired right! They actually care about the customer and the quality of their work! And the end result " Customer Satisfaction!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
The hood was originally quoted for replacement but they tried to repair it and the hood lines don't line up with the fenders properly. It's hard to tell by looking but when you run your fingers down the lines you can tell the hood is not lined up like they did prior to the accident.
Customer Service - 2.5/5.0 -
I dealt with a few people and I was told not to bring the car in for inspection until you had gotten approval to fix the car and that I was going to have it fixed
My Experience - 5.0/5.0 -
Great place. Kim was fantastic at keeping me up to date with the repair process. All there were great. Will highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Kim kept me updated on the work multiple times. Will definitely recommend this company.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, concise service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
The job we dont well but lacked attention to detail. Under my hood is all powder from the sanding an polishing probably. So not happy about that. It looked brand new when I dropped it off now its covered with sand like powder.
Customer Service - 3.5/5.0 -
They lost my phone number
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice and helpful and they did a great job . We are very pleased
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice. I liked that I was given updates on the progress of the repair. It was a job well done! Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are the nicest people, treat you like family.