Gerber Collision & Glass - New Smyrna Beach

4.9 (1,785reviews)
98%
1111 W Canal St., Ste A,  New Smyrna Beach,  FL  32168

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - New Smyrna Beach offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,785)

Customers say
Overall Customer Satisfaction
Customers consistently praised Gerber Collision for outstanding service quality, proactive communication, and timely repairs. Many highlighted the exceptional professionalism and friendliness of the staff, noting that vehicles were returned looking brand new. Frequent, detailed updates via calls and texts were widely appreciated, making stressful situations feel manageable. Numerous customers noted their vehicles were completed ahead of schedule, and many appreciated the added touch of receiving their cars cleaned inside and out. A few customers mentioned minor delays due to parts availability or insurance-related issues, and isolated concerns about unfinished work or sensor sensitivity were noted directly from their feedback. Overall, the vast majority expressed high satisfaction and enthusiastically recommended Gerber Collision to others.
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"Their customer service is beyond reproach. I was totally taken a back by how much they actually ..." Read more
"Second to none! Professional and courteous ! I was treated with friendly and kind compassion as ..." Read more
"Blue ribbon customer service. I appreciated the updates."
"... on my Lincoln Navigator. And not only the repair your team made me feel like i was the only customer you had. I felt like you loved my car as much as ..." Read more
"... best part of the experience was their communication. I received daily updates on the progress of my vehicle, which kept me in the loop and made me feel like ..." Read more
"Communication was my #1. I appreciate being informed along the way."
"Customer service is top notch : the texts with updates and status are great. I always felt informed and aware!!!"
"Exceptional level of communication, extremely experienced body technicians, and just overall friendly and welcoming ..." Read more

My Experience

Likely to Recommend

Repair Quality

Everything went smoothly and on time. The car looks great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Gerber did an amazing job matching the color of the paint on my car and make my car look good as new!! They even got my car back to me as quick as possible!

Customer Service

Returned Clean

My Experience

The car looks brand new. Excellent work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Very smooth process

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I have already recommended gerber to my friends.

Repair Quality

I had a very satisfying experience with gerber company. Work was done swiftly and very satisfactory. I recommend gerber collision company.to all my friends.

Customer Service

Employees were very courteous and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Able to get my car on the road quickly - updated every step of the way

Customer Service

My Experience

The whole process was so nice and easy thanks to everyone at Gerber!

My Experience

Great job and amazing communication

Likely to Recommend

Repair Quality

The work was done quickly and Donn well. Communication was over the top great.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

We appreciate your communication along the way through the process and your commitment to taking the time and effort to do the job right.

My Experience

Repairs were done efficiently/quickly and the team was communicative. Bruce, the estimator was knowledgeable

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was amazing! Sarah kept me informed and updated every 2-3 days throughout the entire process. The team completed the repair very thoroughly and completed safety checks and calibrations. And on a plus side, the repair was completed early. I would and will recommend Gerber!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks brand new and still drives great. Thank you to all the staff for answering questions. GREAT JOB!!

Likely to Recommend

Repair Quality

You did an excellent job. Today there’s something in the back, will check it out tomorrow and let you know.

Customer Service

Will check it out.

Returned Clean

My Experience

The Gerber team PERFECTLY repaired my Nissan Pathfinder. They are real professionals and treated us like we were their only customer!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely pleased with the service provided both with the repair work itself and the attention and caring offered by staff.

My Experience

The service provided by Gerber was excellent. Sarah constantly kept me updated on the progress of the the repairs, and Tammy was so helpful with my Allstate claim and getting a rental car. My car looks amazing, the entire experience was great

Likely to Recommend

I have already recommended it to several people

Repair Quality

Sarah and Tammy were very helpful. Sarah kept me notified of the progress of my car repair

Customer Service