Gerber Collision & Glass - New Smyrna Beach

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Extremely pleased with the service provided both with the repair work itself and the attention and caring offered by staff.

My Experience - 5.0/5.0 -

The service provided by Gerber was excellent. Sarah constantly kept me updated on the progress of the the repairs, and Tammy was so helpful with my Allstate claim and getting a rental car. My car looks amazing, the entire experience was great

Likely to Recommend - 5.0/5.0 -

I have already recommended it to several people

Repair Quality - 5.0/5.0 -

Sarah and Tammy were very helpful. Sarah kept me notified of the progress of my car repair

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good communication, work went good. Good paint match as well

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Communication was good, Paint match was good, It took a few days longer then expected, However I would use them again if need be. Much better then most!

Customer Service - 4.5/5.0 -

Was good took a few days longer then expected, But everything thing else was good.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Bruce, Gerber Estimator, provided a thorough explanation of the repair needed & kept me updated throughout the timeline. He is very knowledgeable and a valuable link between customer & the Gerber team.

Customer Service - 5.0/5.0 -

Tammy is such a professional; caring efficient team member and she provided such a positive experience related to the car repair. Thank you

Likely to Recommend - 5.0/5.0 -

Very confident in the service

Repair Quality - 5.0/5.0 -

Staff was very professional and customer oriented.

Customer Service - 5.0/5.0 -

Very professional

Likely to Recommend - 5.0/5.0 -

I would highly recommend them

Repair Quality - 5.0/5.0 -

You did a great job thank you so much. The car looks great. Happy with everything so far also with the windchill.

Customer Service - 5.0/5.0 -

Always answer the phone never had to wait too long for an update on my car. Customer service did a good job.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I truly appreciate the service I received from your company. It was a smooth transaction and the customer service was excellent as well as the repair.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Sara and Tammy were very friendly, helpful, and my experience was flawless!

My Experience - 5.0/5.0 -

Great job with the work and communication Throughout the work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Gerber is the place to go

Repair Quality - 5.0/5.0 -

5 star. They went above and beyond good service.

Customer Service - 5.0/5.0 -

The employees there are amazing. I had personal problems and they were there to help me. Shout out to Tammy

My Experience - 5.0/5.0 -

It is truly a rarity that one has an interaction with a group of professionals dedicated to customer service. The team at Gerber is one such place. From first contact to the final thank you, your company gave us quite a comfortable, competent experience. What a pleasure it was to be guided thru what could have been a very difficult time. From Car rental to estimate to repair plus coordination with my insurance, Gerber totally exceeded my expectations. Thank you so very much it was actually a pleasure to work with your team. Steve G.

Likely to Recommend - 5.0/5.0 -

Quite frankly, if everyone doesn’t use Gerber well my thought is, they’re all morons

Repair Quality - 5.0/5.0 -

This group of technicians are one of the most professional that I have ever seen. From start to finish they knew exactly what needed to happen. They were very very nice in every way. There was constant communication between them, and myself keeping me informed about every step of the way I was never left in the dark. These guys are great.

Customer Service - 5.0/5.0 -

Their customer service is beyond reproach. I was totally taken a back by how much they actually cared about me. I have to give them credit for putting up with my anxiety over this whole event thank goodness I found you.

Returned Clean

My Experience - 5.0/5.0 -

Thank you for the fantastic job and awesome customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Staff was very professional and the work done to the 4runner was incredibly fast and flawless. Like the accident never happened. I highly recommend Gerber collision & glass.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Gerber Collision did an outstanding job repairing the damage to my Subaru . They kept me up to date during the process and completed the work earlier than expected. Friendly and knowledgeable staff and I appreciate that Sarah went through all the details of the repair process with me . Will recommend this place in the future. Thank you again for a job well done. My car looks very nice and clean !!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Blown away by their proactive communication. Best experience I’ve ever had.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0