Gerber Collision & Glass - Newcastle

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The customer service was outstanding. They went above and beyond. My car looks beautiful!!

Customer Service - 5.0/5.0 -

Above and beyond

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Jenny was exceptional. From day one to when I picked up my vehicle, she was on top of it!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Estimate was accurate and work was completed ahead of time. Very courteous and professional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They were were great with communicating the status of my vehicle.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent repairs and support as always

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Truck looks really good. They seem to have done a good job.

Customer Service - 4.5/5.0 -

Communication could be improved a bit. If they tell you they’re going to update you on certain days they need to update you, even if there’s nothing new to say.

Likely to Recommend - 5.0/5.0 -

I already have sent you customers

Repair Quality - 5.0/5.0 -

Very helpful and nice!!! The girls in the front are great.

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

First time to have a car in the shop for repairs and I was impressed with the work they did in a timely manner.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job. I appreciate how I was updated and kept informed through the process. I am pleased with the job done. Professional and trustworthy company. Highly recommend. Thanks for the outstanding job.

My Experience - 5.0/5.0 -

Being kept up to date with what’s going on with car, ex. parts ordered, how close to completion it is, etc, overall 12/10⭐️ Well done Gerber

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very satisfied!! Thank you for taking care of my baby and making her look good again.

Likely to Recommend - 5.0/5.0 -

Highly recommend!!

Repair Quality - 5.0/5.0 -

Excellent work. I can’t even tell my cat had work done.

Customer Service - 5.0/5.0 -

Very satisfied on how fast you got my car done. And what work was excellent. Thank you so much!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The car looks amazing. I appreciate the updates on the progress. You will be highly recommended.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0

My Experience - 0.0/5.0 -

A piece wasn’t fixed and apparently wasn’t documented to fix. I was then told I would be responsible when it was all apart of the accident. Things pop up after initial evaluation and should be corrected. I was informed a supplement will be filed. Very frustrating

My Experience - 5.0/5.0 -

First class workmanship and excellent customer service. Kept us up to date on repair status throughout the whole process. Fast and courteous!

Likely to Recommend - 5.0/5.0 -

I recommend Gerber to my family and friends.

Repair Quality - 5.0/5.0 -

Skilled, professional workmanship. Our car looks brand new.!

Customer Service - 5.0/5.0 -

Friendly, competent, customer service who kept us well informed as to repair status.

My Experience - 5.0/5.0 -

Quick and efficient

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0