Gerber Collision & Glass - Newnan

4.9 (2,791reviews)
97%
24 Amlajack Blvd,  Newnan,  GA  30265
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In operation 81 years, 13 years at this location.

Gerber Collision & Glass - Newnan offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Nissan
Ram
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Email

Reviews (2,791)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness was frequently highlighted, with many vehicles completed ahead of schedule. A few customers noted areas for improvement, including clearer upfront communication on timelines, parts being ordered before vehicle drop-off to reduce wait times, and occasional quality touch-ups needed post-repair. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Gerber was extremely professional and demonstrated the highest level of customer care."
"From start to finish, the level of professionalism was outstanding. The team genuinely wanted me to be satisfied with ..." Read more
"Beautiful job, kind customer service, honest repair. Highly recommend and will return."
"Always great service wouldn't go any where else. Perfect customer service"
"Customer service was awesome. The staff was friendly, kind, respectful, and transparent"
"Y'all got it done in 2 days. I was absolutely amazed that you could do it that fast!"
"The repair was perfect and the process was very smooth from estimate thru drop off to collection on completion. Very fast too."
"... informed of the progress and the timing and were able to finish one day earlier than planned!" Read more
"Exceptional service from day 1. My car was completed within a week. Hassle free 😌"
"The quality was excellen, but the job tóok longer than expected, but there was no real inconvenience to me."
"Exceptional communication was exhibited throughout."
"Customer service and communication has really improved at the Newnan location!"
"great communication and repairs looked great. Completed timely as well."
"... wonderful and the customer experience matched it. I was updated along the way and handled with white glove service every step. I hope to not be back soon but ..." Read more
"Customer service was decent, but wouldve appreciated daily updates on the repair work, as I didnt know how many parts would end up being ..." Read more

My Experience

Timely and professional service, thanks so much!

My Experience

My Experience

My Experience

Very nice service and attitude

Likely to Recommend

Sure do nice job I will let know friends

Repair Quality

Very nice attitude and service

Customer Service

Excellent service very nice work

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a wonderful experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Very satisfied with there service and time frame on the Repairs

Customer Service

Very easy to work with

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went well and I’m very happy to have my car back. I trust Gerber and will go back if I ever need paint and body work done on any of my vehicles. The staff and management are professional, courteous and go that extra mile to make sure customers like me understand and are satisfied with their process.

My Experience

I was treated with respect and not just a number. The adjuster was very professional . Gerber Collision & Glass is my repair place of choice . The other companies can kick rocks,;if thats too much pound sand ! Go for GC&G all the way

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes, I was very satisfied and Luke was very very attentive to letting me know when the truck would be ready and he also text me periodically letting me know what was going on if ever I had another problem I will bring my truck back to you guys, and I will let anybody know that needs repairs to come because y’all did an excellent job thank you very much

Likely to Recommend

Repair Quality

The customer service was excellent. Luke kept me informed of everything I needed to know and the job was done so great. I would recommend someone else.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks great! Everyone there was kind and helpful and kept in contact with me through out the process. Thank you

Likely to Recommend

Repair Quality

My experience with Gerber was great! Everyone was helpful and they kept me informed and also did a great job with my car! Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very affordable and got the job done fast. They do really good work.

Likely to Recommend

Repair Quality

Very good service and friendly people.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and great service indeed! Definitely recommend!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied with the repair of my wife's car; it looks great. Excellent work by the Gerber Collision team. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It doesn’t even look like my baby was even in an accident! Great work!

Customer Service

They were very communicative to me, unlike Enterprise. They helped to make the ordeal go smoothly.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job. Good communication.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

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