Gerber Collision & Glass - North Ridgeville
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - North Ridgeville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Again, overall, just a great experience with great people who know what they’re doing who take the time to explain to you what they’re doing all with the very positive attitude
Repair Quality - 5.0/5.0 -
I can’t say enough about how wonderful my experience was at Gerber. Everyone was professional and also very understanding. I think Brandon took a look at the car and determine what needed to be done. There was also a young woman at the front desk who was just so kind and delightful and professional ,the person who showed me the car after it had been fixed was also just great.
Customer Service - 5.0/5.0 -
Again, I can’t say enough about my experience. It was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The work was outstanding and was completed much earlier than expected. We were kept informed by both text and emails. My car was also washed and vacuumed which I was not expecting, but pleasantly surprised.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were completed on schedule. Plus they cleaned the inside of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber Collision and Glass are the BEST OF THE BEST in terms of their PROFESSIONAL approach to what is often a very stressful situation and TOTAL SERVICE EXCELLENCE! Angi is outstanding with her wonderful Service Excellence and incredible demeanor with everyone as they come for the exceptional services at Gerber Collusion and Glass! I will never go anywhere else - totally a committed and grateful! Thank you for being the BEST IN THIS BUSINESS. Gratefully- Janice G.
Likely to Recommend - 5.0/5.0 -
I will always recommend Gerber Collision for any car repair - best I have ever experienced.
Repair Quality - 5.0/5.0 -
Outstanding service and always best CUSTOMER SERVICE. Very grateful and raving fan!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great response and communication
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Clear communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You done a beautiful job i love my car thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Beautiful job on my car
My Experience - 5.0/5.0 -
Not only was my car fixed perfectly, it was returned cleaner than I left it.
Likely to Recommend - 5.0/5.0 -
They did a great jot my car looks great
Repair Quality - 5.0/5.0 -
But they didn’t replace my hood prop
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great updates and great communication. Smooth process. Customer service a 10+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great daily communication's. Rental car was seamless. Original invoice was spot on. Highly recommend. MM
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only issue was it took 3 weeks instead of the two originally discussed
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The repairs were fine. My issue is the adjacent situations that you could have been more attentive to. -I had to wait an extra week for the vehicle due to a part being incorrectly ordered. Something to do with a headlight but the issue was not well explained as to why the wrong headlight was ordered in the first place. -The car had to be dropped off which it was. Since I was out of town on vacation I did not get to the car for several days. The door was improperly closed and the dome light drained the battery. So the car was dead when I got home. -Lastly, the car is a canadian car. we had all the setting changed to standard when we dropped it off. You did not take the time to change them back to standard when you returned the car. Everything was back to metric. Aesthetically the car looks good. Please remember to pay attention tot he details.