Gerber Collision & Glass - Northville/Northville R
Gerber Collision & Glass - Northville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Entire team professional and Courteous. Lora was very efficient and vehicle after repairs looked very good
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was returned to me dirty from the inside. Management took awhile to respond back. Receptionist was very rude.
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had not heard of them before I needed to work with Gerber as a recommendation from Allstate, the insurance company of the person who hit my car.
Repair Quality - 5.0/5.0 -
I appreciated that Gerber was easy to work with. They did a good job.
Customer Service - 5.0/5.0 -
Pleasant staff
Likely to Recommend - 4.0/5.0 -
This is the first time I had to use warranty, but I have had multiple successful repairs
Repair Quality - 3.0/5.0 -
Warranty work was incomplete and time frame extended due to staff oversight.
Customer Service - 4.0/5.0 -
Need transparency and accurate communication
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've already recommended 2 people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Great staff and very knowledgeable! Thanks xx!
Repair Quality - 4.0/5.0 -
The insurance required non genuine parts which didn’t fit twice causing at least a week delay. The manager finally helped us out with a rental car at the end. It took from May 29 to June 25 for completion of a fairly minor fender bender costing $6,000. Your staff couldn’t have been any more friendly and helpful! Thank you so much!!
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I do not live in this area. I only searched out in the area bc that is where insurance told me they were preferred. Well, I went to the wrong location, this location and it ended up being the best experience I have ever had with a business. I would willingly come back to Gerber Collision. Everyone was beyond helpful and the communication was #chefskiss 🤣. Thank you all for your help, I am so grateful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service all around! Very efficient, and great customer service. They handled everything and made the whole process run smoothly.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend you to everyone
Repair Quality - 5.0/5.0 -
Consistently exceptional in all regards. Treat you like a friend
Customer Service - 5.0/5.0 -
See previous comment which applies to all aspects