Gerber Collision & Glass - Oklahoma City/Shields B
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Oklahoma City / Shields Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very nice and professional. They said they weren’t allowed to test the headlights at night to see if everything was pointed in the right direction. I’ll do that soon to make sure if everything is ok, and I’ll let you know if it’s not. Thanks for taking good care of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have to be honest, it was a frustrating 3 months being without a vehicle due to being rear ended in a car accident. Gerber was recommended by my dealership. From the first phone conversation, I was welcomed as other collision centers were at capacity and could not accept vehicles. The case was the same for Gerber, but they still found a way to help me out. The repair took longer than expected. Nevertheless, Curtis who was the lead on the repair was respectful and down home courteous to keep me updated. He did not fabricate the situation and gave me honest feedback. I continued to pay out of pocket for a rental as the delays to the repairs went on. It a common theme for many places with Covid, longer time for shipping of parts, staff shortages etc. But Ashton and Curtis were honorable took care of the rental costs for a portion of the delay. On the day of pickup my car was in stellar condition, it rode smoothly and I was elated to get my car back!!! The cherry on top was that the young lady at the front desk told me I did not have to arrange for the rental to be dropped off at a distant location that I could simply leave the rental and my car keys there at garbage collision! I seriously hope I have no other issues with collision repairs, but if I do I will go with the Gerber Collision on located on Shields! Top rated performance and customer service!
My Experience - 5.0/5.0 -
They did a great job and went the extra mile to make sure the repair was perfect. I am extremely satisfied with the repair and effort to make it the best it could be!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Curtis was very respectful and personable, But my main concerns were not fixed. Transmission was not shifting properly but I was told it was fine. The drivers side wheel well/side skirt was damaged in the crash but since rust was present regardless of it still being solid prior to the accident I was told since it had rust no one would touch it anyway so it is what it is. No work was needed inside my car yet for some reason everything from the back seat and floor was thrown in the trunk carelessly as if they needed room for people in the back. I also had a full tank of gas when dropped off and only a quarter tank when picked up which tells me there was allot of driving. For a V6 I can go quite the distance with that amount. Not to mention I left a few dollars in the cup holder next to center console that were not there when I picked the vehicle up. It's only a few dollars and is not a big deal, but it's the principle of taking something that did not belong to someone else. It would be hard to trust taking my vehicle back or recommending anybody else in the future.
My Experience - 0.0/5.0 -
Internal electronics were working when it was dropped off. Now they do not. The job had nothing to do with it but they still attempted to reset it
My Experience - 5.0/5.0 -
Car looked brand new. Did work in a expedited time. Staff was extremely friendly.
Likely to Recommend - 5.0/5.0 -
Very friendly car looked new.
Repair Quality - 5.0/5.0 -
Spediant, took less time than estimated. Friendliest staff always willing to help.
Customer Service - 5.0/5.0 -
Friendliest staff ever always willing to help
Returned Clean
My Experience - 5.0/5.0 -
First very friendly people and second i liked how they kept me advised about the status of my jeep twise times a week and finally i will go back to them thanks gerber shop
Likely to Recommend - 5.0/5.0 -
I will recomended the shop and if i need them for personal i going with them
Repair Quality - 5.0/5.0 -
They did a good job and very satisfy on everiting
Customer Service - 5.0/5.0 -
Good wonderfull and respect people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 5.0/5.0 -
Very well communication, always informed.
Returned Clean
My Experience - 5.0/5.0 -
The entire team took care of my car so efficiently!
My Experience - 5.0/5.0 -
My repair was done faster than expect.
My Experience - 5.0/5.0 -
Everyone was fantastic to deal with throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Gerber was spot on! Each and every point of contact at your company was helpful and supportive. #teameffort
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just picked it up today took awhile to get back but did a excellent job and so far I am very happy to be back into my own vehicle. It was nice clean and inside and out when I picked it up also. And Casey was always very pleasant and kept me updated.