Gerber Collision & Glass - Oneonta
86 W Broadway,
Oneonta,
NY
13820
USA
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Oneonta offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being professional, friendly, and courteous throughout the repair process. Timely completion was a standout highlight, with numerous customers reporting their vehicles were finished ahead of schedule. Text message updates and proactive communication were frequently appreciated, making the overall experience stress-free. A few customers noted areas for improvement, including requests for more frequent status updates, occasional quality concerns such as misaligned panels or missing bolts, and better initial communication regarding repair timelines. These observations came directly from customer feedback and reflect opportunities to further enhance the already strong service experience.
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Service Quality
"Done an outstanding job with the repair!"
"Work was unacceptable as there was a large gap between hood and headlight, grill wasn't attached securely. Overall front of car was not flush with corners ..."
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"Very accommodating and personable. Great service and beautiful job of the repairs. Fast service as well and very helpful with insurance claim."
"This repair wasn't my fault and from the start, Gerber Collision handled my case with extreme professionalism. From estimating through completion, everyone involved ..."
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"... happen. When I brought my car in to get repaired, and Gerber went above and beyond making sure everything was done just right. I am very impressed with there professionalism to ..."
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"Thank you for such a quick turnaround getting my vehicle done. Truly appreciated."
"They had it done in half the time. They are amazing."
"Ready days before the estimated completion date"
"Everyone was very professional but also did the work much faster than I ever experienced years ago when I had a similar repair."
"Same day. Was told when I brought it in 3 days !"
"I appreciated the text message updates as repair was being made"
"I recieved text updates regularly on the work and associated time frames"
"Better communication than anywhere else! And so friendly! Thank you!"
"Open communication every step of the process"
"Not really I would've liked more of updates as my car was held for a month. Just something saying the parts were ordered or ..."
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Kimberly
(Chevrolet owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joseph
(Toyota owner)
reviewed 10/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thomas
(Nissan owner)
reviewed 10/15/26
My Experience - 5.0/5.0 -
Please let the team know we are happy with how fast they completed the repairs. And the car looks beautiful almost brand new. Thanks again for you service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All repairs look very nice
Customer Service - 5.0/5.0
Stacey
(Chevrolet owner)
reviewed 10/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alan
(Subaru owner)
reviewed 10/5/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, helpful service. Repair work looks great.
Customer Service - 5.0/5.0
Cooper
(Kia owner)
reviewed 10/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Charles
(Chevrolet owner)
reviewed 10/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Szabolcs
(Toyota owner)
reviewed 10/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job, perfect service
Customer Service - 5.0/5.0 -
Excellent
Hazel
(Honda owner)
reviewed 10/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kendell
(Chevrolet owner)
reviewed 10/1/26
My Experience - 5.0/5.0 -
Thank you! We are new to town and you guys made our experience so easy and were so helpful and fast. 10 out 10!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jennifer
(Jeep owner)
reviewed 10/1/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Peyton
(Subaru owner)
reviewed 9/28/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Ward
(Hyundai owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lynnette
(Nissan owner)
reviewed 9/28/26
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very caring under a stressful time! Very understanding and personable.
Tracie
(Lincoln owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janice
(Subaru owner)
reviewed 9/21/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you all
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Margelia
(Honda owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Deidre
(Honda owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is pleasant, and work was completed fast.