Gerber Collision & Glass - Oneonta

4.8 (1,376reviews)

97%

(607) 432-6212

86 W Broadway, Oneonta, NY 13820

97%

See Photos

86 W Broadway
Oneonta, NY 13820

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Online Estimate

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About Gerber Collision & Glass - Oneonta

See Photos

86 W Broadway
Oneonta, NY 13820

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - Oneonta offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (1,376)

Sort By:
Newest
Rating

1,173 Customers Rated

5 Stars

71.5% Complete

(984)
4 Stars

9.2% Complete

(127)
3 Stars

1.5% Complete

(20)
2 Stars

0.9% Complete

(13)
1 Star

0.7% Complete

(10)
< 1 Star

1.4% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its professionalism, high-quality repairs, and friendly staff. Many highlighted that vehicles were returned looking brand new, with paint matching perfectly and thorough attention to detail. Timeliness was a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. Text message updates and proactive communication throughout the repair process were widely appreciated. Customers also valued the seamless coordination with insurance and rental car agencies. A few customers noted areas for improvement, including desires for more frequent progress updates during longer repairs, and occasional minor finishing details that needed attention after pickup.

Select to learn more

Service Quality
Timeliness
Communication

"Great customer service and quick and thorough repairs. Highly recommended"

"Very accommodating and personable. Great service and beautiful job of the repairs. Fast service as well and very helpful with insurance ..." Read more

"... happen. When I brought my car in to get repaired, and Gerber went above and beyond making sure everything was done just right. I am very impressed with there ..." Read more

"Always great service, wouldn't want to go anywhere else."

"Great at communication and workmanship. Also great liaison with rental car agency."

"very professional people did a great job of restoring the damage to our car and did so very quickly"

"Ready days before the estimated completion date"

"Thank you for such a quick turnaround getting my vehicle done. Truly appreciated."

"They had it done in half the time. They are amazing."

"... me updated on the progress of my repairs, and an estimated completion date, which ultimately happened several days early." Read more

"... No one contacted me for anything that was wrong. They do have a text line that they send you updates through which is wonderful and greatly appreciated. ..." Read more

"I appreciated the text message updates as repair was being made"

"I recieved text updates regularly on the work and associated time frames"

"Better communication than anywhere else! And so friendly! Thank you!"

"Texting plus phone calls kept me informed throughout the process."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Great customer service and quick and thorough repairs. Highly recommended"

"Very accommodating and personable. Great service and beautiful job of the repairs. Fast service as well and very helpful with insurance ..." Read more

"... happen. When I brought my car in to get repaired, and Gerber went above and beyond making sure everything was done just right. I am very impressed with there ..." Read more

"Always great service, wouldn't want to go anywhere else."

"Great at communication and workmanship. Also great liaison with rental car agency."

"very professional people did a great job of restoring the damage to our car and did so very quickly"

"Ready days before the estimated completion date"

"Thank you for such a quick turnaround getting my vehicle done. Truly appreciated."

"They had it done in half the time. They are amazing."

"... me updated on the progress of my repairs, and an estimated completion date, which ultimately happened several days early." Read more

"... No one contacted me for anything that was wrong. They do have a text line that they send you updates through which is wonderful and greatly appreciated. ..." Read more

"I appreciated the text message updates as repair was being made"

"I recieved text updates regularly on the work and associated time frames"

"Better communication than anywhere else! And so friendly! Thank you!"

"Texting plus phone calls kept me informed throughout the process."

Paul (Nissan owner) reviewed 8/31/26

Dora (Nissan owner) reviewed 8/31/26

Very happy with the service and staff!

Carla Jane (Toyota owner) reviewed 8/31/26

Was very satisfied

Treated me well and car repairs done quickly

Teri-A (Honda owner) reviewed 8/31/26

Work was unacceptable. Vehicle is being returned for properly fixing the damaged front portion.

Work was unacceptable as there was a large gap between hood and headlight, grill wasn't attached securely. Overall front of car was not flush with corners of grill sticking out. Gap was left between fender and bumper. Visibly it was obvious that left and right sides were not symmetric, car was sitting lower on repaired side.

Janet (Mazda owner) reviewed 8/31/26

Misty (Kia owner) reviewed 8/30/26

The team was great the work was great. They even took extra time at pick up to answer all of our questions

Edwin (Toyota owner) reviewed 8/28/26

Mark (Nissan owner) reviewed 8/27/26

Your team done an awesome job in repairing my vehicle!

Billie (Subaru owner) reviewed 8/27/26

Timothy (Chevrolet owner) reviewed 8/26/26

Very professional everything worked out great

Robert (Mazda owner) reviewed 8/24/26

Jack (GMC owner) reviewed 8/17/26

Excellent job on repair

Beautiful job

Andrew (Honda owner) reviewed 8/12/26

Ruth (Toyota owner) reviewed 8/10/26

They were all very friendly and helpful to explain the whole process plus did everything to make the process quicker for us

Never had to ask about anything they gave all necessary information right up front and quickly

Darleen (Dodge owner) reviewed 8/7/26

Great service and quality work

Patricia (Nissan owner) reviewed 8/6/26

Melvin (Subaru owner) reviewed 8/4/26

very professional people did a great job of restoring the damage to our car and did so very quickly

Linda (Subaru owner) reviewed 8/3/26

Antoine (Toyota owner) reviewed 8/3/26

Connor, Pat, and team work overtime to ensure that the repairs are done correctly. Thank you.

The work completed by Gerber is always better than I expect. This is in addition to their courteous and efficient customer service. Thank you!

Philip Nicholas (Toyota owner) reviewed 8/1/26

There is a visible gap between the replaced bumper and the cars fenders.

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You should always ask your auto body shop if they offer a warranty on their repairs.

Gerber Collision & Glass - Oneonta

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Oneonta

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,376)

1,173 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 1.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 2.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0