Gerber Collision & Glass - Orange Park/Park Ave

4.9 (4,552reviews)
99%
629 Park Ave,  Orange Park,  FL  32073
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In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Orange Park/Park Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (4,552)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, excellent communication, and impressive timeliness. Many highlighted the high caliber of repairs, with vehicles returned looking brand new, and paint matching described as flawless. Regular text and email updates throughout the repair process were frequently commended, with customers appreciating being kept informed at every stage. A notable number of vehicles were completed ahead of schedule, which customers found especially impressive. A small number of customers noted minor concerns such as misaligned trim or loose clips upon pickup, though these were generally resolved promptly. Overall, the vast majority of customers expressed strong satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... with communication on when it would be completed and they did a great job and did it ahead of time so I got my car picked up earlier. I would highly ..." Read more
"perfect match and looks brand new like no damage ever happened! quick turnaround and amazing finish"
"... & Glass for any auto repairs. I'm happy with the customer service and quality workmanship!" Read more
"Gerber has done some work on a couple of my vehicles. They both came back looking like brand new. They constantly keep you up-to-date on where your ..." Read more
"Gerber was excellent. They got my car right in. I got it back quicker than expected in OEM condition. I highly recommend!"
"... pricing than other sites and were very organized. Kept me in the loop with communication on when it would be completed and they did a great job and did it ahead of time ..." Read more
"Regular communication by text let me know the status of repairs to my vehicle. Ready 1 week before estimated completion ..." Read more
"... vehicles. They both came back looking like brand new. They constantly keep you up-to-date on where your vehicle is. I would recommend to any of my family or friends" Read more
"Definitely highly recommend this location for service. Quick repairs and communication was top notch"
"communication is the best ive experienced!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

i highly recommend it

Repair Quality

the people are very corteous

Customer Service

i hope i wont have any more problem in the future but I highly recommend it to people

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A+,A+ A+. Great job, friendly, caring staff, appreciated update texts AND ready 4 days sooner than expected!!

My Experience

I’m thrilled with the speed and accuracy of Gerber Park Avenue’s processing my car’s damage repairs. Missy and Tim kept me informed and completed the repairs in less than half the time estimated. I would recommend them to friend, family and neighbors in the Jacksonville and Clay County communities. Keep up the great work.

My Experience

Gerber did awesome job repairing my car.

Likely to Recommend

Repair Quality

Gerber did a wonderful job fixing my vehicle.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased with the out one of my car. Paint job looks fantastic.

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Nice employees

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication was great with every person I came in contact with. The people are wonderful to work with. My experience was great!

Likely to Recommend

Repair Quality

Gerber Collision was great on their communication. They continuously kept me informed on the progress.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Missy and Tim are AWESOME!!! They deserve a bonus or something, spectacular customer service!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good place.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Got car back in 2 days and could Not even tell there was anything wrong with it. Perfect

Likely to Recommend

Repair Quality

Absolutely outstanding. Two days and our vehicle was back and look new. Done a remarkable job

Customer Service

Phenomenal

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much, from the front desk lady to my assigned POC, extreamly profesional, above and beyond support and customer experience and work quality 5 stars Thank You

Likely to Recommend

I already have recommended several customers

Repair Quality

Very profesional and friendly, strong follow up and follow through. thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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