Gerber Collision & Glass - Palatine
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Palatine offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0 -
As along as the Work that is to be done in 30 days, comes out as promised
Repair Quality - 4.0/5.0 -
Over all looks good. There is some orange peeling and at least one drip in the paint. There also was a chip at the bottom of the back passenger door. Julian said they have to wait 30 days before they can buff out the imperfections. I also found a ding on the driver side rear quarter panel that wasn't there when I dropped off the truck. He said they would take care of that at the same time as they do the other areas in 30 days.
Customer Service - 4.5/5.0 -
Very good except for some slight miscommunications.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleasantly surprised that this was such a quick and easy process! Down to the text updates and tracking system that you guys provided
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looked great upon pickup!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a very easy and pleasant experience. I appreciate the professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair and paint job are perfect
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Would have given a 10 but Had to return to have the driver side door adjusted.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a great experience and they were so friendly and accommodating. Definitely will recommend and be back if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied from the stepping in to stepping out customer service maintenance cleans everything top notch
Repair Quality - 5.0/5.0 -
Cobra collision in Palatine is excellent customer service outstanding return my car spotless detailed cleaned. I was extremely happy. I recommend this area to everybody.
Customer Service - 5.0/5.0 -
Outstanding all around top 10 I recommend the Pain location to everyone
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for making this experience completely seamless. I have never had to submit an insurance claim before or had to have work done on a car. Your updates and predicted time of completion were much appreciated.
My Experience - 5.0/5.0 -
Gerber did excellent job fixed my car, also totally cleaning my car. Thank you very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you, Geber, not just fix body of my car well, also clean up my car throughly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I thought they were very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! The estimate and final cost were the same. They are very easy to work with.