Gerber Collision & Glass - Pooler

My Experience - 5.0/5.0 -

Staff made sure my work was completed 💯

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The staff are wonderful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Came back to me looking like it had never been damaged and sooner than expected.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Great service, and I appreciate the communications share throughout our repairs.

Customer Service - 4.5/5.0 -

Grest

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.0/5.0

Repair Quality - 1.5/5.0 -

Work seems like it turned out good. They didn’t have the best communication with delays and work took 4 weeks.

Customer Service - 1.5/5.0 -

Work seems like it turned out good. They didn’t have the best communication with delays and work took 4 weeks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service in all aspects

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional!!

Customer Service - 5.0/5.0 -

Very professional!!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My experience with Gerber was excellent. The communication is the best I have seen. Brenda and Elaine kept me updated throughout the process. The body shop repair was also excellent. If you have an auto body repair, Gerber is where you want to be. Thanks Gerber. K

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

There was some confusion with the initial assessment appointment. They were not prepared to see me at my 8am appointment but was able to change it to a 1pm appointment. The actual work on the vehicle was great and so was the communication on its condition.

Customer Service - 4.5/5.0 -

Just some initial appointment confusion but it was sorted out.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent body work

Customer Service - 5.0/5.0 -

Great customer service

My Experience - 5.0/5.0 -

Great customer service. The manager kept me updated throughout the process. Beautiful smiles from the 2 ladies up front. They both were nice and friendly. The body repair did excellent job with my car. They went as far has cleaning the outside and inside of my car. I would use this location again if need to be. I would recommend to others 10/10

My Experience - 5.0/5.0 -

Brenda was amazing! Very helpful and kind! Everything went smoothly from scheduling, to car rental to picking up my vehicle! Nice job done on my vehicle, it’s new again! Highly recommend!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Brenda at the front desk was so nice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Initial contact was very simple and straightforward. Internal network collisions center was 10/10. Travelers did almost all of the communication with Collision center and Rental via Enterprise which was a huge time saver

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I have!

Repair Quality - 5.0/5.0 -

Great job! Brenda is awesome! Quick, cleaned up the car too.

Customer Service - 5.0/5.0