Gerber Collision & Glass - Prattville
In operation 85 years.
Gerber Collision & Glass - Prattville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The constantly kept me updated about my vehicle, the fast, polite, and efficient. I would recommend Gerber to anybody!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes things went great! Everyone was so professional. Jason really did a great job insuring everything went as planned and on time. All repairs looked top notch. Would certainly return for any future repair needs and would recommend them to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It meant a lot to me that Gerber Collision kept me abreast of the completion time frame and progress of my vehicle. My vehicle looked great when I picked it up. Customer service was excellent. Will definitely use them again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
wonderful customer service and great communication. Happy to have my vehicle repaired there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
wonderful customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with the professionalism and knowledge of the general manager. Was very surprised that he had no problem taking me home when I had to drop my car off with any arrangements for getting home.
Likely to Recommend - 5.0/5.0 -
great service, work and personnel.
Repair Quality - 5.0/5.0 -
great customer service and communication on reasons the car wasn't completed by the original estimated date.
Customer Service - 5.0/5.0 -
great communication on status and knowledgeable about problems.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We weren’t satisfied with the pre-inspection that would have let you know what parts needed to be ordered like every other place we’ve ever taken a car. It was really frustrating to have to wait an additional 4 days to get the car back when it seemingly could’ve been prevented up front with a little better inspection. The finished product was great though. Only the time it took was frustrating. I’d come back if something else happens for sure.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never go back up there
Repair Quality - 0.5/5.0 -
Had to take it back and still had a piece come off and found a chip in the paint that had just been clear coated over
Customer Service - 2.5/5.0 -
I called a few times and they put me on hold till it hung up and they told me it would take a week and half to two weeks to get done ended up taking 3 weeks and I had to take it back up there
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the professionalism and quality of work Jason and his team has. Thankful for the quick turnaround!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, communication was on point and timely service…
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m always satisfied with y’all’s work and you have a great team. Keep up all the good work and may y’all have a great year. God bless each and everyone.