Gerber Collision & Glass - Rockville (Md)

4.8 (102reviews)

95%

(301) 258-9529

15927 Frederick Rd, Rockville, MD 20855

95%

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15927 Frederick Rd
Rockville, MD 20855

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Take photos and get an online estimate

Online Estimate

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About Gerber Collision & Glass - Rockville (Md)

See Photos

15927 Frederick Rd
Rockville, MD 20855

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Rockville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (102)

Sort By:
Newest
Rating

89 Customers Rated

5 Stars

72.5% Complete

(74)
4 Stars

10.8% Complete

(11)
3 Stars

1% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

2.9% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and going above and beyond in customer service. Communication was frequently highlighted as a strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness was another standout, with several repairs completed ahead of schedule. A few customers noted areas for improvement, including overspray on paintwork, occasional delays in return calls, and minor issues with subcontractor work on windshield installation. Overall, the vast majority of customers expressed high satisfaction with both the repair quality and the service experience.

Select to learn more

Service Quality
Timeliness

"... was very transparent with me from start to finish the work done on my car was precise and perfect and then when I picked up my car, they walked around ..." Read more

"... on metallic red paint on my driver side door and you cannot tell now, looks factory new. Thank you." Read more

"Car was fixed but there is a lot of paint overspray."

"... They had empathy for what I was dealing with and the work they did was not only top notch but done quickly! I cant thank everyone there enough!" Read more

"Paint job is not smooth."

"Completed a week early"

"They finished 3 days early"

"... Initial timeline seemed unrealistically long. So getting after only 5 days was a plus. I guess initial estimates err on the conservative ..." Read more

"Completed before the scheduled completion time."

"It was ready to pick up a day before"

Service Quality
Timeliness

Service Quality
Timeliness

"... was very transparent with me from start to finish the work done on my car was precise and perfect and then when I picked up my car, they walked around ..." Read more

"... on metallic red paint on my driver side door and you cannot tell now, looks factory new. Thank you." Read more

"Car was fixed but there is a lot of paint overspray."

"... They had empathy for what I was dealing with and the work they did was not only top notch but done quickly! I cant thank everyone there enough!" Read more

"Paint job is not smooth."

"Completed a week early"

"They finished 3 days early"

"... Initial timeline seemed unrealistically long. So getting after only 5 days was a plus. I guess initial estimates err on the conservative ..." Read more

"Completed before the scheduled completion time."

"It was ready to pick up a day before"

Richard & Ellen (Hyundai owner) reviewed 9/3/26

Rohan (Toyota owner) reviewed 9/3/26

Outstanding Customer Service but extremely disappointed with the job done on my vehicle. Very very unprofessional.

Outstanding Customer Service! each and every employee with whom I delt were very kind.

Sarah (Buick owner) reviewed 9/2/26

The staff is wonderful. Even though there were delays in getting my tail light cover, the team worked to ensure my car was ready on Friday as promised. I was kept updated every step of the way. The repairs were affordable and my car looks as good as it did the day I bought it. I’m a happy customer.

The car looked beautiful. The customer service was exemplary.

Cristian (Hyundai owner) reviewed 8/31/26

Gloria Marina (Nissan owner) reviewed 8/31/26

Margaret (Toyota owner) reviewed 8/31/26

Everyone I dealt with was wonderful If I ever need similar service I hope to be so fortunate. Would recommend wholeheartedly.

Everyone succeeded in making the repairs a pleasant experience.

Karla (Toyota owner) reviewed 8/28/26

The whole team was great to work with. They answered all my questions and kept me informed during the process.

Benjamin (Chevrolet owner) reviewed 8/24/26

Cecilia (Honda owner) reviewed 8/21/26

Very corteous staff, excellent job finding the same color of paint . Good update on the progress of the work, car very clean inside ! Will definitively come back when needed

Very competn and corteous staff,\ Excelewnt detailed work matchingthe paint color

Susan (Subaru owner) reviewed 8/17/26

Harrison (Honda owner) reviewed 8/17/26

My work was well and timely.

Great job done

Ana (Ford owner) reviewed 8/11/26

They did a good job with the car.

The car looks like new. Gerber did a good job. Excellent customer service

Excellent

Paul (Lincoln owner) reviewed 8/11/26

work was done professionally

Cesar (Toyota owner) reviewed 8/10/26

Patrick (Mazda owner) reviewed 8/9/26

Great customer service and great work completed. I had a dent and scratch on metallic red paint on my driver side door and you cannot tell now, looks factory new. Thank you.

Azim (Chrysler owner) reviewed 8/7/26

Car was fixed but there is a lot of paint overspray.

Marilee (Honda owner) reviewed 8/7/26

Courtney and Lamont were great and everything went well from the start.

Again, Courtney and Lamont were great and professional

Luz (Toyota owner) reviewed 8/6/26

I am happy with the work they performed at my car.

Great customer service

They did an excellent work in my car

Mohana Iyer & Ramakr (Lexus owner) reviewed 8/6/26

Ehud (Hyundai owner) reviewed 8/6/26

Excellent and professional service !

Top of reviews

Gerber Collision & Glass - Rockville (Md)

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Rockville (Md)

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (102)

89 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0