Gerber Collision & Glass - Roswell/Historic Dist.

4.9 (3,733reviews)

98%

(770) 992-1408

55 Oak St, Roswell, GA 30075

98%

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55 Oak St
Roswell, GA 30075

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About Gerber Collision & Glass - Roswell/Historic Dist.

See Photos

55 Oak St
Roswell, GA 30075

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Roswell/Historic District offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (3,733)

Sort By:
Newest
Rating

3,032 Customers Rated

5 Stars

70.3% Complete

(2624)
4 Stars

7.3% Complete

(272)
3 Stars

1.5% Complete

(57)
2 Stars

0.9% Complete

(32)
1 Star

0.3% Complete

(12)
< 1 Star

0.9% Complete

(35)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its high-quality repairs, professional staff, and excellent communication throughout the repair process. Many highlighted that their vehicles were returned looking brand new, with repairs completed on time or even ahead of schedule. The front desk team was frequently commended for being welcoming, kind, and helpful. Customers appreciated receiving regular text and phone updates, which kept them informed and stress-free. Several noted they would return and highly recommend the shop to others. A few customers mentioned areas for improvement, including inconsistent communication in some cases, delays in completion timelines, and isolated quality concerns such as a paint chip at pickup and an AC issue discovered after repair. Overall, the vast majority of customers expressed strong satisfaction with both the repair quality and the customer experience.

Select to learn more

Service Quality
Communication

"Everyone was extremely nice and knowledgeable. Repair work and paint.job was exellent. I have used Gerber several times in the past and ..." Read more

"Despite the damage to my car, it now looks great and drives great too, just as it did prior to the accident."

"The repair work exceeded my expectations. Fantastic job."

"During the repair, they broke the ac and now its not blowing cold air. The ac was working perfectly when we dropped the ..." Read more

"Times given for completion kept changing and I had to work with car rental to accommodate. ..." Read more

"Yes, I was kept updated throughout the process. The communication was clear, consistent, and helpful, and I always knew what stage my car was in. I really ..." Read more

"... happy with the repairs and the customer service. The team was professional, communicated well, and the work was completed to a high standard. Thank ..." Read more

"Scheduling and communication was easy. The repairs came out great and we are satisfied with ..." Read more

"Communication could have been better"

"Generally good customer service. Repairs took a long time with inconsistent communication."

Service Quality
Communication

Service Quality
Communication

"Everyone was extremely nice and knowledgeable. Repair work and paint.job was exellent. I have used Gerber several times in the past and ..." Read more

"Despite the damage to my car, it now looks great and drives great too, just as it did prior to the accident."

"The repair work exceeded my expectations. Fantastic job."

"During the repair, they broke the ac and now its not blowing cold air. The ac was working perfectly when we dropped the ..." Read more

"Times given for completion kept changing and I had to work with car rental to accommodate. ..." Read more

"Yes, I was kept updated throughout the process. The communication was clear, consistent, and helpful, and I always knew what stage my car was in. I really ..." Read more

"... happy with the repairs and the customer service. The team was professional, communicated well, and the work was completed to a high standard. Thank ..." Read more

"Scheduling and communication was easy. The repairs came out great and we are satisfied with ..." Read more

"Communication could have been better"

"Generally good customer service. Repairs took a long time with inconsistent communication."

David (Honda owner) reviewed 9/7/26

I’m a repeat customer. Would not hesitate to recommend Gerber.

Excellent work and service!

Always excellent service! Proactive communication and making extra efforts to make things as easy as possible for me, whether it’s arranging my rental delivery at the shop or staying open late so I can get my car. The service is unmatched.

Hava (Toyota owner) reviewed 9/7/26

Rodney (Subaru owner) reviewed 9/7/26

Excellent work!

Gail (Kia owner) reviewed 9/4/26

Tens all around!

Paul (Ford owner) reviewed 9/1/26

The company worked with me to get the car repaired and back to me in a timely manner. They kept me appraised oof the progress and presented a complete repair job. Used these guys, you won’t be sorry.

Michael (Infiniti owner) reviewed 8/31/26

great job. in the know all the way. we thank you.

Diane (BMW owner) reviewed 8/31/26

They were wonderful!

Jeffrey (Nissan owner) reviewed 8/28/26

Dorothy (Lexus owner) reviewed 8/28/26

Despite the damage to my car, it now looks great and drives great too, just as it did prior to the accident.

Timothy (Nissan owner) reviewed 8/27/26

John (Honda owner) reviewed 8/25/26

Lloyd was extremely helpful and knowledgeable about what needed to be to be fixed on my car.

Denise (Honda owner) reviewed 8/24/26

They took great care of my car. Everyone was very helpful and professional.

Jessica (Honda owner) reviewed 8/24/26

John (Honda owner) reviewed 8/24/26

Great job! Thank you!!highly recommend!

Very pleasant and professional !!

Ernest (Lexus owner) reviewed 8/21/26

Marina (Toyota owner) reviewed 8/20/26

Thank you for the care and kindness that the team took with my vehicle.

Thomas (Honda owner) reviewed 8/20/26

Ute (Honda owner) reviewed 8/19/26

Ryan (Honda owner) reviewed 8/17/26

David (Volvo owner) reviewed 8/17/26

Maggie was great and communicated throughout the entire process. The team did a fantastic job on the repair. Thanks!

This is my second incident handled by Gerber. Will highly recommend to others.

Great job!

Maggie was fantastic and she represented Gerber well.

Top of reviews

Gerber Collision & Glass - Roswell/Historic Dist.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Roswell/Historic Dist.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,733)

3,032 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?