Gerber Collision & Glass - Sacramento/Sproule Ave.
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Sacramento / Sproule Ave offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Thank Luis for that
Repair Quality - 5.0/5.0 -
But Allstate sucks but you guys were still right there to help out and an extra Thanks to Luis for just being a great help and problem solver
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Francamente lo recomiendo a todos aquellos que nesecitan una reparación.
Repair Quality - 5.0/5.0 -
Excelente servicio, excelente comunicación e información.
Customer Service - 5.0/5.0 -
Excelente comunicación en inglés y español.
Returned Clean
My Experience - 5.0/5.0 -
The experience of having my car fixed was good. Luis was very professional and kept me up to date on repairs. Even though it was a small repair I was in and out quick. Will definitely use Gerber in the future if needed.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Paint looks good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and keeping my family updated. Staff was very knowledgeable and very helpful.
Customer Service - 5.0/5.0 -
I appreciate that Luis and his staff were friendly, upfront / honest with what to expect with the repair process, and very efficient with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luis was an awesome help and the transition as a very smooth process and very professional. I was updated throughout the full repair! Highly would recommend to any one in need of there services!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am a first-time customer due to an unfortunate incident with a vehicle gas tank. And these guys were outstanding, I highly recommend. Professional, informative, friendly clean shop!
My Experience - 5.0/5.0 -
They repaired my car faster then originally thought and then since I worked remote the day it was down, their manager drove to my house and dropped off my car and picked up my rental making the pick up process great. 10/10 would use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They guys did a an excellent job on my repair they went above & beyond comunicating with me twice a week and returned my car to me cleaner than when I dropped it off
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See previous comments.
Repair Quality - 5.0/5.0 -
Looks good.
Customer Service - 2.5/5.0 -
I chose 5 because the work appears to be good, and the personnel I spoke with were helpful and smart. My dissatisfaction is twofold: 1. When I was considering whether or not to use the service, I was told it would take a few days and was given an estimate of about half the amount it cost. Each time someone looked at the vehicle, once I had committed, the price o repair was hiked up. By this time, I had a rental and was not going to pull out. Also, the insurance paid for all but the deductible, so I wasn’t motivated to gripe. (The agreement permitted hikes, but these were suspicious, given that the car was only slightly dented.) The company received clearance for the hikes from insurance, while the adjustor was on vacation. Nevertheless, with more due diligence up front, a more accurate appraisal would have been given. I’m left feeling this was a bit of a bait and switch, and CSAA was the victim. 2. Similarly, before I committed, and even on the day I dropped off my vehicle, I was never told that it might be hauled off to another shop. Not until I had gotten my rental, did I receive a call (literally an hour later) that a person unknown to me would drive the car all the way to Fair Oaks for repair.) The excuse was that there had been extra business coming in, but no explanation as to why my car in particular was shoved to the back of the line. Had I refused, I was told that the time for repair would be lengthened or, if I wasn’t pleased, I could pick up my vehicle. Extremely bad form, especially since the repairs took much longer anyway. Another appearance of a bait and switch. As I say, I am not out pocket any money because the insurance companies are the victims of these practices. I would not be complaining except I have repeatedly been asked for my assessment in your texts. You have a great front area staff, don’t ruin it with these nickel and dime practices.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Car still have issues
My Experience - 5.0/5.0 -
Very professional staff, excellent communication, answered all of my questions and kept me updated on the status of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional; great communication; high quality repair work; overall excellent business to work with!
My Experience - 5.0/5.0 -
Gerber Collision was a great experience,I was very satisfied with their work and staff.Gerber Collision staff was very professional and the communication was top notch.
Likely to Recommend - 5.0/5.0 -
Yes,I have already recommended Gerber Collision to family friends and associates.
Repair Quality - 5.0/5.0 -
Luis and Gerber Collision was great at repairing my vehicle.Luis did a good job with communicating any problems the vehicle had,I recommend Gerber Collision for anyone needing their Vehicle repaired.