Gerber Collision & Glass - San Antonio/Nw Loop 410

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were very efficient while working on my vehicle. Zach was great at communicating with us and keeping us updated.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I’ve already started bragging to my friends about Gerber Collision. Thank you for such great service and support.

Repair Quality - 5.0/5.0 -

Y’all did an awesome job on my truck. Thank you for such great service. I will definitely tell my contacts about your superb service.

Customer Service - 5.0/5.0 -

Your staff was very helpful and high stress situation and made this event much easier to deal with.

My Experience - 5.0/5.0 -

Everyone went above and beyond to make the repair process as smooth as possible. When the painting process did not go perfectly the first time they worked with it until it was like the original. And even though the time to repair was longer I understand how it can be difficult to find the right parts at times. Overall great job crew😊

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0 -

I believe I’ll take it to a another Gerber paint and body

Repair Quality - 3.0/5.0 -

Time frame/ 2019 dodge

Customer Service - 2.5/5.0 -

Young lady who answers phone 10 score I feel that you screen calls as I made several calls to facility / then I used different number and they answered it .. pick and choose who they want to talk to

Returned Clean

My Experience - 5.0/5.0 -

Amazing service and friendly staff. It was a pleasant experience! Mr. Ricky was very helpful and very communicative.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great collision center everyone from the front office , to the estimator was 10/10 highly recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Part of the damage to the hood, it could not be fully open only slightly, it was not fixed, i can't open the hood

Likely to Recommend - 4.0/5.0

Repair Quality - 2.5/5.0 -

Some issues weren't completely finished, washer nozzles weren connected, one of the car horn wasn't reconnected, hood still missing lever to open

Customer Service - 2.5/5.0 -

Returned to the shop on 5/20//24 on some issues thst weren't completely finished, talked and showed the issues to Estimator RICK, Im waiting on response as to when to return my vehicle to be completely finished

Returned Clean

My Experience - 5.0/5.0 -

This is our second time coming to you and we were very pleased with Ricky and the young lady up front, we received outstanding customer service, I was very touch that the young lady MS. Mariah was absolutely sweet and kind and remember my daughter was having surgery and I was touch by that, to all your staff I believe they are the best and all need to be recognized by upper management for a job well done, Thank you Michael Bell and Rebecca

Likely to Recommend - 5.0/5.0 -

I will always come back!

Repair Quality - 5.0/5.0 -

Very good and outstanding workmanship, very please again for the experience and excellence,

Customer Service - 5.0/5.0 -

Outstanding

Returned Clean

My Experience - 5.0/5.0 -

Took only one week and the repair part looks so brand new. Not one flaw in it

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks as if the damage never happened. It took one week & 2 days I’d give it a 5 star. They’re definitely the go to!

Customer Service - 5.0/5.0 -

Great job on the repair part. Easy answers to my questions and Fast easy-peasy process

My Experience - 5.0/5.0 -

Thank you Gerber Collision & Glass and of course for your team workers as well of there 💯 % satisfaction of there input of doing a very well satisfied job . I really appreciate all of your daily feedback from every step in letting me know of what's going on with my vehicle , now that was very stressed free ! Great job 👍

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The service that was provided for my vehicle was great by knowledgeable friendly staff. Gerber was a great State Farm recommendation.

Customer Service - 5.0/5.0 -

Great staff

Returned Clean

My Experience - 5.0/5.0 -

Everyone at Gerber was very nice and helpful and willing to take care of every detail with our Toyota. Thank you to all the staff at Gerber.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was very nice and friendly. Special thanks to Zack and all the staff.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Zach and Mariah kept me up-to-date every step of the way. The vehicle looks absolutely beautiful and drives beautiful. I was impressed that it only took a little over 2 weeks to fix. I give this shop 10 out of 10. The customer service was amazing and the work was perfect. I would definitely be a return customer If the need were there and I would 100% recommend them to friends and family.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Quality is good but the timeline given earlier was too early and we got the car fixed back very late

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Customer Service - 5.0/5.0 -

Great communication

Returned Clean