Gerber Collision & Glass - San Antonio/Tx 1604 Loo
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - San Antonio / TX-1604 Loop offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
We’ll pleased with all aspects. Thank you Rico for the speed accuracy and efficiency. Thank you Jasmine for your kind friendly helpfulness to facilitate the process. Best regards to the whole team!
My Experience - 5.0/5.0 -
Excellent customer service! Everyone was so nice and accommodating. I hope my car won’t have future damages, but if it does, I’d definitely come back to Gerber for my car repair needs. Thanks for a speedy and stress free experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and staff. I felt well cared for and the entire process, including dropping off my car and getting a rental, went smoothly. Thanks, Gerber!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Would have been lower but they at least were nice and seemed friendly.
Repair Quality - 2.5/5.0 -
Work was done. Damage done to other parts of the vehicle from repairing original damage. I had to point it out. Part where not attach completely. I had to push them in completely. Broken glass remains in the repaired door. Can hear it rattling around when door closes. Old broken parts in the bed of my truck I guess for me to throw away. Now just waiting for them to call me and fix what they damaged. Extremely frustrating. This is going to cost me couple thousand in time spend trying to get this fixed. My time is money.
Customer Service - 4.0/5.0 -
Everyone has been nice at this point. We will see how things play out with the repairs to damage caused by the shop.
My Experience - 5.0/5.0 -
From Mario to Jasmine to the technicians I interacted with, I was received with professionalism, kindness & respect! And my care is like brand new! Thanks to all of you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done in timely manner. Really nice people to work with & thanks for making my car look new again!!
Customer Service - 5.0/5.0 -
Maybe the best customer service Ive had in a long time!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Everyone was very friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Would rate higher but I had to return the vehicle a second time because there were issues with the clear coat so they redid it. Staff was extremely professional.
Customer Service - 5.0/5.0 -
Extremely professional and friendly staff.
Likely to Recommend - 5.0/5.0 -
Great service. My car looked better than before accident
Repair Quality - 5.0/5.0 -
Work was amazing. Looks like my car is better than before the accident.
Customer Service - 5.0/5.0 -
Work was well done. Better than before my accident
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything from the start of the process to the end of the process was PERFECT. GREAT customer service, great work. I was completely satisfied with the entire process thanks to the Gerber team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was completely satisfied with the staff & how excellent the roof paint job turned out . I was referred by one of my friends who you also did some paint work . I am definitely going to refer friends & family to your facility. Mario did for me what he said he would do. Have a great afternoon, Eddie.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super job Finished in 1 week. Appreciate the effort
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super job took less than 2 weeks to fix it. Looks great. Communication was amazing and process was very easy going
Customer Service - 5.0/5.0 -
Super nice communication was always keeping you updated on process
Returned Clean
My Experience - 5.0/5.0 -
As far as I can tell, everything was done efficiently and in an excellent manner. All the employees were professional, courteous and helpful. The total charge for my repair was very fair. I will remember them for future work.
Likely to Recommend - 5.0/5.0 -
Honest, fair and reliable folks. Definitely get two thumbs up 👍🏻 👍🏻
Repair Quality - 5.0/5.0 -
Great people. Great service.
Customer Service - 5.0/5.0 -
Service was awesome. They made sure everything was perfect.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was completed by the estimated schedule, status about the repair was provided regularly, staff was helpful and polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time great work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, fast work and friendly people.