Gerber Collision & Glass - Savannah/15002 Abercorn

My Experience - 5.0/5.0 -

Thank you for fixing my truck also thank you guys for answering my calls and questions

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were incredibly fast and efficient. Whenever I had a question, they answered my call without fail.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Some parts were not replaced properly or added back. I believe they said they would contact me.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Great job, just lack of communication, wasn’t given an update one time, even after calling in multiple times

Customer Service - 4.5/5.0 -

Same comments as before

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good Customer Service

Customer Service - 5.0/5.0 -

Good Customer Service

Returned Clean

My Experience - 5.0/5.0 -

The work looks great and everyone was friendly. The communication was clear and helpful.

Likely to Recommend - 5.0/5.0 -

I’ll give this a 10, but I hate this question (part of every survey). I’m not in the habit of making recommendations

Repair Quality - 5.0/5.0 -

Timely repair. Friendly staff.

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0 -

Absolutely not

Repair Quality - 3.0/5.0

Customer Service - 1.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

impressive service and quality

Repair Quality - 5.0/5.0 -

great company to work with

Customer Service - 5.0/5.0 -

very accomodating

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

What a fantastic experience! The entire inconvenient process following a fender bender that wasn’t my fault was made infinitely more pleasant by the repair process at Gerber! Everyone was so nice and helpful and the repair job was done beautifully!

Customer Service - 5.0/5.0 -

Everyone was so helpful, nice and efficient!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Ebony and the front desk lady were extremely helpful from diagnostic to repair! They were very kind and in the panicked situation I was in, it was a breath of fresh air for the process to be so seamless!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The whole team did a tremendous job of keeping me updated and making the repair as seamless for me as possible. I could not have asked for better customer service from Betty and Eboni.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The whole team at the shop kept me informed and made it clear that my satisfaction was a priority to them. Betty and Eboni were spectacular with the constant communication and updates.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Repair is like-new. There is a single gap that is not aligned well beneath the left headlight assembly, but is not noticeable at a distance.

Customer Service - 4.5/5.0 -

The team worked to provide constant updates on their Tuesday/Thursday schedule.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Your punctuality & hospitality was excellent.

Customer Service - 5.0/5.0