Gerber Collision & Glass - Savannah/15002 Abercorn
In operation 85 years.
Gerber Collision & Glass - Savannah/15002 Abercorn St. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the outcome of my vehicle. Gerber Collision definitely made my car look brand new
Customer Service - 5.0/5.0 -
I was very pleased with the finishing results of my vehicle. Gerber Collision definitely made my car look brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Only went here because of relationship with insurance company
Repair Quality - 1.5/5.0 -
Took almost 2 months. Wrong parts were ordered then the correct one was back ordered. Finally got the vehicle back and the brand new drivers side back window was very badly scratched. They told me they would order new glass and let me know when it comes in. That was over a week ago
Customer Service - 2.5/5.0 -
Communication on their end was too often with bullshit updates that were not accurate
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great and quick
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall, a good experience. with the process.
Repair Quality - 4.5/5.0 -
Car looks great; and runs well, as it did before. I was disillusioned with the twice weekly texts as they didn't provide any real information about status of repairs. Got more information when I stopped the texts and called with my questions.
Customer Service - 5.0/5.0 -
Everyone was friendly and polite. This was my first experience with collision repairs, [prayerfully my last] but friendliness and willingness to answer questions eased my concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car was repaired sooner than expected. Once I took possession of the vehicle both windows on the passenger side was not controlled by the driver. They got me in quickly and fixed the problem.
My Experience - 5.0/5.0 -
You guys were great starting with customer service all the way to repairing my car I'm very satisfied with my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, friendly staff, work was done quickly and looks excellent. Thank you for fixing my baby!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Missing pieces, and incomplete work. Quality assurance could’ve been better
Likely to Recommend - 0.5/5.0 -
Read the previous
Repair Quality - 0.5/5.0 -
I’ve had work done on my vehicles a handful of time at this location. This is why I prioritized to have it worked in at this location again, however, this time has been very different and disappointing. Multiple messages about vehicle being completed just to find the parts were not correctly ordered. At pickup there was incomplete work, missing items, and basic items not reinstalled. Quality control has to do a lot better to review vehicles before reltjem to the owners. I’d add that the lack of attention and customer service for customers needs improvement (receptionist was the only highlight)
Customer Service - 0.5/5.0 -
Repairs are not yet completed. No call back or further coordinating has been attempted to correct the issues
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had to take it back the second time because the paint did not match the first time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff and service was faster than expected.
Customer Service - 5.0/5.0 -
Staff was nice and friendly very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber collision did a great job on my car, and they gave me weekly updates on the vehicle
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I greatly appreciate everyone’s help at Gerber Collison and glass! Big shout out to Wesley for his kindness and support!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Tire ran flat immediately after pick up. I know the tire was installed by third party. But I had to return and find out about third party. Get tire reinflated by Gerber then hope to make it to third party. Ended up being a damaged valve stem during installation.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From day one dropping off my car. Your team communicated till the day I picked up my car. Wesley inspected my car and also communicated with me every step of the way. Great customer service and car looks great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleasant and informative