Gerber Collision & Glass - Seattle/Olive St.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good service and excellent communication.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Gerber was very communicative about my car and how things were going with repairs. They also explained things clearly and when there was an issue with my insurance, Jennifer from gerber really helped me understand what was going on and it was just an overall good experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I had a great experience with Gerber from interacting with their front office staff to getting the actual repairs! Super welcoming, addressed all of my questions, and helped me with my rental car reservation while work was being done on my car. The repairs look perfect! If I ever need body repairs on my car again, I would absolutely come back here.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The team in the office were fantastic. Very responsive, got the work done quickly, friendly and easy to work with. 10/10 would recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The office team were fantastic to work with. Very friendly, kept great communication and got the work done quickly with great follow up.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I am singing my praise to my friends and will absolutely recommend the shop to everyone I know.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was kind and kept me up to date every day. Excellent communication!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

good communication and management. Smooth process that felt personalized with coordination of rental car, easy deductible payment, etc.

My Experience - 5.0/5.0 -

I’ve never worked with such a helpful repair shop team. I never had to ask where we were at with repairs as your team keeps you well informed every step of the way. Everyone was very kind and courteous!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was very informative and the updates without asking were amazing!!

Customer Service - 5.0/5.0 -

Everyone was very helpful

My Experience - 5.0/5.0 -

Great service and repair of vehicle.

Likely to Recommend - 5.0/5.0 -

Thank you

Repair Quality - 5.0/5.0 -

Thank you

Customer Service - 5.0/5.0 -

Thank you

Returned Clean

My Experience - 5.0/5.0 -

I appreciated how often I was sent updates with the status of my vehicle throughout the entire process. After receiving my vehicle, everything looked great as new!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

You guys killed it! Thanks again for all the help I truly appreciate the team! Super easy going and answer questions asked were answered!

My Experience - 5.0/5.0 -

The team was awesome!

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Every detail of the experience was outstanding, from office personnel to facilitator to the ongoing communication. Five stars!!!