Gerber Collision & Glass - Shelbyville (Tn)
In operation 85 years.
Gerber Collision & Glass - Shelbyville offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You kept me informed on the progress and got it ready a day early which was very helpful. You also took care of rental return. All in all you did a great job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional and treated me great. Would recommend them to anyone.
Customer Service - 5.0/5.0 -
Very nice. Great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great. Communication and updates were very appreciated. The detailing of the truck was fabulous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and work was excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work! Awesome customer service. I recommend Gerber Collision 100% to anyone that’s looking for great and fast service. Great team and work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Very friendly! My car repair came out great. I recommend Gerber Collision 100%.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely letting everyone know
Repair Quality - 5.0/5.0 -
Awesome job! Thank you
Customer Service - 5.0/5.0 -
Fran is great!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and friendly. They did their best to make me feel comfortable while I waited for my vehicle to be checked out and for me to be processed I will recommend this company to friends of mine.
Customer Service - 5.0/5.0 -
They took me outside to my vehicle and show me what they viewed as the damage and what would be done to fix the damage. Very thorough.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Forgot a few screws brought it back and they fixed it right away they made it right that's all that matters thank you for y'all service especially to the guy that stopped what he was doing and went over and fixed it immediately
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I got text that my truck would be ready for a week and a day stating this for by end of each day
Returned Clean
My Experience - 5.0/5.0 -
There was some shop dust on the roof above the windshield, but no big deal. Truck looks great. Like when it was new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good people that work here. They are all professional and treated me with respect since I was still somewhat upset with having to get my car repaired. When and if I need a body shop again I will definitely call them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very knowledgeable and very responsible for information to me. I would refer them to everyone. I am pleased with their work and friendly management.
Customer Service - 5.0/5.0 -
Fran was the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent CS!!!
Returned Clean
My Experience - 0.0/5.0 -
Got the truck back , still had parts in the passenger seat that I had to put on the front grill. Didn’t order a hub cap , having to take back to get camera recalibrated, waiting on a part that is back ordered. I was told truck was ready!
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Had to take my truck to ford dealership to get a front camera fixed that your shop had broken a connector when taking apart. Cost 481.00 to fix . Happy to show pics where someone in your employment had tried to epoxy back but never got it fixed . Im not a complainer, just vote with my feet so you’ll never see me again and definitely not recommending to others
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
I want say what great job on my repairs. The repair is top of the line. I couldn’t ask for a great job. The color match is excellent. Not only did they do a do an excellent job on my repair. But I was unable to pick my car up due to my wife have a total knee replacement so that delivery my vehicle from Shelbyville to Manchester to me. Customer and communication was wonderful. Highly recommend.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone there was very professional doing a fast and quick and professional job. I will return with more work on other cars and let everybody know about their work.
Likely to Recommend - 5.0/5.0 -
I have already told several of my friends
Repair Quality - 5.0/5.0 -
They did a fantastic job on my car did it fast and very reasonable the staff there is great. Would I take my car there again yes
Customer Service - 5.0/5.0 -
The staff there is great, very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fran has always been great to work with. This is my second time working with her and the team. My truck is my baby and I am very pleased with the repair.