Gerber Collision & Glass - Springfield/Fullerton

My Experience - 5.0/5.0 -

A+++ all around. Can’t say enough from inspection, to drop off, to rental to picking car up. Thank you doesn’t do it justice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job on the repair

Customer Service - 5.0/5.0 -

Great job

My Experience - 5.0/5.0 -

I wasn't exactly happy with myself for scratching the side of my truck and the thought of my truck being in the shop. However. It turned out to be a great experience with Gerber. My truck was ready for me to pick up 2 days early. It looks great and I'm happy with the service and very nice work 😀

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very nice job done on my truck.

Customer Service - 5.0/5.0 -

Great customer service

My Experience - 5.0/5.0 -

The staff at Gerber are all very friendly and courteous. Raquel, Dan, and the manager, KJ were all very helpful and friendly. My vehicle took little time to repair and the quality was excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Overall, body work repair was done well. They had issues with the parts supplier and finally received the necessary part 16 days after the car was first dropped off for repairs. Unexceptionable and that supply chain must get fixed.

My Experience - 5.0/5.0 -

I am satisfied and very happy to have been able to pick up my car in even better condition than I expected. The company made everything very easy for me; they were very kind and helpful. I give them a 10—a perfect score—if I have to provide a rating.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I received excellent service; they made things easy for me.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

1. Very professional people from the leadership (ownership) to the front office. 2. The quality of workmanship is the best I have seen lately. 3. Clearly a business i wholeheartedly recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was in and out in no time and received quality workmanship on our car.

Customer Service - 5.0/5.0 -

The team is friendly, professional, and communicates extremely well. They are knowledgeable on the process and walk you through every step of the way. Their partnership with the rental car company is the cherry on top!

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very good service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am satisfied with the transparent process, especially the frequent updates on the repair status.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent work and complete communication throughout the process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality of repair was excellent

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great comms through the whole process. Repair looked better than new! Car came back with a fresh wash, looking awesome! Reasonable prices, even considering insurance covered much of the repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0