Gerber Collision & Glass - Starkville (Ms)
In operation 85 years.
Gerber Collision & Glass - Starkville (MS) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Updates were sent via text message
Customer Service - 5.0/5.0 -
Great! Mr Brad and the team did a great job
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shannon was great! Loved that they cleaned up my car! Wow!
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My Experience - 5.0/5.0 -
Gerber collision provided excellent service from the staff working the front desk and beyond! Everyone was so kind and accommodating. Amazing communication throughout the repair and everything was completed in a timely manner. I highly recommend Gerber Collision!!
Likely to Recommend - 3.5/5.0 -
I would recommend them because the quality of the repairs was very good, and the team completed more work than we expected. However, the communication and customer service left a lot to be desired. The shifting timeline and very short notice that the vehicle needed to be picked up made planning difficult and created unnecessary stress. If the communication had been clearer and more proactive, my rating would have been much higher.
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
The repair quality was excellent overall, and the team completed more work than we expected. Our only concern with the repair itself is that one of the doors no longer locks properly. Our biggest disappointment was the customer service and communication. We consistently received updates that the repairs would be completed on July 3, but on June 30 we were contacted near the end of the workday and asked to pick up the vehicle that same day because they wanted to close out repairs before the end of the month. This last-minute change was very inconvenient, and since we couldn't leave work on such short notice, the vehicle was left unlocked with the key inside after the office closed.
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
Yes I will
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
Absolutely!! I do hate that I’ve gone to other shops.
Repair Quality - 5.0/5.0 -
Communicated well through the entire process. Got me in and out in less than 1 week. Handled everything with the insurance company. Couldn’t ask for anything easier.
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shannon was outstanding! She was friendly, professional, and thorough throughout every interaction. I truly appreciated her proactive communication and the way she kept me updated on the status of my vehicle before I even had to ask. Her attention to detail and commitment to keeping me informed made the entire repair process stress-free. The entire staff provided exceptional customer service, and I couldn’t be more pleased with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You had my car back to new in no time. I hope I don’t have to use you again but if I do, I will be a return customer.