Gerber Collision & Glass - Statesboro
In operation 85 years.
Gerber Collision & Glass - Statesboro offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Please be more upfront and transparent with future customers about the potential for prices to increase after the original estimate when paying out of pocket.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
9 only because of length of time to complete repair workmanship 10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great! Nice and clean and also fixed as was prior to accident! Nice work guys!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were kept up on what was going on with the vehicle and handled any issues promptly.
Customer Service - 5.0/5.0 -
Everyone was friendly.
My Experience - 5.0/5.0 -
Thank you so much for what y’all have done. The process wasn’t long at all.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
It has been back-and-forth trying to figure out parts for my car with them having my car over a month. The day of pick up there was scratches and parts that aren’t sitting correctly like they’re supposed to paint all over the front of my car so they had to send me away to come pick up the car later on that day so I will not be using Gerber collision again. They still have some parts that need to be put on my vehicle even though they’ve had my car for over a month.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you guys you did an amazing job on my car. Looks brand new fresh paint job 🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Communication could be so much better. I had to call several times and then they would stop answering from my regular number and I’d have to use my work number. Be honest and upfront. Don’t give customers the runaround. Let the customer know the truth so that we can decide if we want to wait or take our service elsewhere. The receptionist was the most respectful person. Lack of communication is my biggest reason for this rating.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone has been very helpful. Made an otherwise difficult situation actually pleasant. Thank you!