Gerber Collision & Glass - Sylacauga

4.9 (70reviews)

97%

(256) 245-0082

121 E 5th St., Sylacauga, AL 35150

97%

See Photos

121 E 5th St.
Sylacauga, AL 35150

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Sylacauga

See Photos

121 E 5th St.
Sylacauga, AL 35150

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Sylacauga offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (70)

Sort By:
Newest
Rating

49 Customers Rated

5 Stars

67.1% Complete

(47)
4 Stars

1.4% Complete

(1)
3 Stars

0% Complete

(0)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

1.4% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff received high marks for professionalism, friendliness, and courtesy. Proactive communication through text updates and phone calls was frequently highlighted as a standout feature. Several customers were pleasantly surprised by early completion of repairs, and many appreciated the added touch of vehicles being cleaned inside and out. A few customers noted areas for improvement, including one instance of a repair delay longer than quoted, and another where paint quality and color matching did not meet expectations on multiple attempts. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... to get another paint job on my roof. You guys were very friendly and professional 1010 🙂" Read more

"Great job. Nice people. Very professional and helpful. Definitely will use them again."

"... which almost never happens anymore with other shops. They did fantastic work, and they went the extra mile of cleaning our car inside and out before returning ..." Read more

"Can't tell where the car damage was. It looks great"

"... within the next few days. I could not be happier with the courtesy in the kindness that was shown to us." Read more

"How about the same day! You can't beat that!"

"Yes it was ready before! Perfect timing"

"Surprised that my vehicle was repaired in such a timely manner and was also washed and so clean when I picked it ..." Read more

"Actually, it was ready three days before promised perhaps four"

"My vehicle was ready much sooner than promised"

"Each and every step of the way. They answer questions before you even think to ask!"

"They kept in touch with us throughout, sending texts to let us know they were on schedule. They finished when they said they would, which almost ..." Read more

"... finish, and the team was professional, friendly, and kept me updated throughout the repair. My Nissan honestly looks brand new again. The quality ..." Read more

"Received several texts during this time"

"Excellent communication with the text updates. Friendly staff and the work is excellent and done ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... to get another paint job on my roof. You guys were very friendly and professional 1010 🙂" Read more

"Great job. Nice people. Very professional and helpful. Definitely will use them again."

"... which almost never happens anymore with other shops. They did fantastic work, and they went the extra mile of cleaning our car inside and out before returning ..." Read more

"Can't tell where the car damage was. It looks great"

"... within the next few days. I could not be happier with the courtesy in the kindness that was shown to us." Read more

"How about the same day! You can't beat that!"

"Yes it was ready before! Perfect timing"

"Surprised that my vehicle was repaired in such a timely manner and was also washed and so clean when I picked it ..." Read more

"Actually, it was ready three days before promised perhaps four"

"My vehicle was ready much sooner than promised"

"Each and every step of the way. They answer questions before you even think to ask!"

"They kept in touch with us throughout, sending texts to let us know they were on schedule. They finished when they said they would, which almost ..." Read more

"... finish, and the team was professional, friendly, and kept me updated throughout the repair. My Nissan honestly looks brand new again. The quality ..." Read more

"Received several texts during this time"

"Excellent communication with the text updates. Friendly staff and the work is excellent and done ..." Read more

Joshua (Kia owner) reviewed 8/11/26

Very professional. They kept me informed from start to finish.

Kenny (GMC owner) reviewed 8/10/26

Looks better than I bought it!!! Great job and super friendly associates. Will differently use again

Differently will! Jamie and Tommy great assets to the shop. Used them before and why I come back

Great job and very friendly in helping through my desperate issue. Great customer service by cleaning my vehicle as well

Super. Nice and helped me with all my issues

Robert (GMC owner) reviewed 8/8/26

We were very happy with the friendly and efficient service we received, both in the estimate process and the completed work on our car. Work was completed well before our expected time and looked great. Thank you Alan and Carolyn

Chrispus (Ford owner) reviewed 8/7/26

My truck looks brand new and tge work was done in a timely fashion

Very professional

Janna (Nissan owner) reviewed 8/5/26

Johnny (Chevrolet owner) reviewed 8/3/26

I have not received my truck yet, but I have received all kind of junk mail for comments, etc. I paid deductible and Insurance paid but Truck is not completed yet. Repairs were not to satisfaction.

Still has ripples in the repair and the paint color match is not correct. Yall have tried twice and I don’t want to bring it back for number 3 !

But nice attitude doesn’t mean you’re getting a good job !

Debra (Nissan owner) reviewed 8/3/26

They did a great job and I would recommend them to anyone needing a repair done

Can't tell where the car damage was. It looks great

Very nice

Larry (Chevrolet owner) reviewed 8/3/26

Jerry (Infiniti owner) reviewed 8/3/26

Very courteous and helpful

Friendly and helpful

Jay (Toyota owner) reviewed 8/3/26

I don’t know many people in the area

Very easy to work with , repair looks factory quality

Easy experience

Gakia (Hyundai owner) reviewed 7/30/26

Kristy (Honda owner) reviewed 7/29/26

Got my SUV back today and it is beautiful! So glad to have gotten it back home all repaired! Thanks for taking such great care of my Pilot! 🩷

Jerry (Honda owner) reviewed 7/29/26

The repair was great. Thank you

Jimmy (Nissan owner) reviewed 7/27/26

Pamela (Ford owner) reviewed 7/27/26

Great service. Wonderful team. So nice and helpful. Their work is awesome! I trust them to be honest and professional. I will continue to use this shop and my family will as well. Thank you.

Definitely will refer my family and friends

Looks great

Great job. Nice people. Very professional and helpful. Definitely will use them again.

Jessie (Ford owner) reviewed 7/25/26

Edwin (Lexus owner) reviewed 7/24/26

Was truly treated well. Everyone was so nice. Thank you for a job well done!

Linda (Hyundai owner) reviewed 7/22/26

James (Toyota owner) reviewed 7/22/26

Have used local shop for years. Always great to work with.

Rhonda is awesome and very professional.

Scarlet (Infiniti owner) reviewed 7/20/26

I love that you send updates via text and also call to keep us updated.

Love the updates

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Sylacauga

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Sylacauga

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (70)

49 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 0.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -