Gerber Collision & Glass - Tacoma/Adams St.

My Experience - 0.0/5.0 -

checking to make sure everything is done right the first time, a lot of time was spent bringing it back

My Experience - 5.0/5.0 -

I was so appreciative of the care and time your staff took with me, Angelica, especially he was very hands-on and I miss the woman’s name at the desk, but she was amazing too. All of the communication was impeccable and the work looks great thank you.

My Experience - 5.0/5.0 -

Exceptional work on the body repairs. The team at Gerber Collision & Glass did a flawless job fixing the rear bed and tail light damage on my Nissan. Beyond the quality of the repair, the staff was professional, communicative, and truly great to work with throughout the entire process. Highly recommend!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

We were so happy with my experience . that we are entrusting you to repair my husband's car after it was rear ended.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

From initial contact. The team was amazing. Clear communication and kept me updated throughout the entire process.

My Experience - 5.0/5.0 -

Job well done

Likely to Recommend - 5.0/5.0 -

Seems to be a caring company. Making sure the work is done correctly.

Repair Quality - 5.0/5.0 -

Car drives good

Customer Service - 5.0/5.0 -

Everyone was friendly and kind.

Returned Clean

My Experience - 5.0/5.0 -

Everyone I encountered was highly professional and incredibly friendly. They did a great job fixing my car and made the rental car impossibly easy

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I was satisfied with the regular follow up and everyone I interacted with at Gerber was very nice. By the way the correct spelling of my name is Viktors Otlans. Thanks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciated the consistent progress communications and the quick completion time. All the work was very well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job on the repair and the consistent progress communication was excellent.

Customer Service - 5.0/5.0 -

See previous comment

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everybody was friendly, very explained everything in simple terms. Funny, cool made the whole experience very easy. Would recommend them to everybody. Family friends and coworkers

Likely to Recommend - 5.0/5.0 -

They do great work, they're awesome people get this informed and my daughter's happy with her car.

Repair Quality - 5.0/5.0 -

It was a wonderful experience. Everybody was laid back and cool, knowledgeable and friendly.

Customer Service - 5.0/5.0 -

Excellent customer service

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you very much for everything. Great job, Angelica—thank you so much for your assistance and for keeping me updated on the repair.

My Experience - 5.0/5.0 -

Great customer service and friendly staff! My repairs were done to my satisfaction.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service & overall experience.

My Experience - 0.0/5.0 -

Upon picking up my vehicle today my windshield wiper fluid reservoir was empty I then had to go purchase windshield wiper fluid within 2 hours of doing so I go back out to my vehicle in my windshield wiper fluid reservoir is empty again. Something is not hooked up correctly and this needs to be fixed immediately please.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very impressed with their customer service. Also very impressed to have my car turned out.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0